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punker barbie
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punker barbie

Chaturbate.com, from Orange County, Ca

Industry Representative

Please help me to help you, by providing your Chaturbate user name in your post. THANKS! Aug 10, 2017

    1. Ayin90
      Ayin90
      Hi Shirley! I've just signed up and verified my age. I closed the page and when I reopened it I got the 'ban' message:''We have reason to believe that you may have violated our terms of service''.
      My username is '' Ayin90''. Could you help me,please?
      1. punker barbie
        punker barbie
        You are age verified, however you will have to show your face while on cam at least at the beginning of the stream and in a private cam session during a minimum of 15 minutes per show. Support cannot verify that you are the age verified person on cam otherwise.
        Dec 13, 2017 at 6:53 PM
      2. Ayin90
        Ayin90
        Thanks for the reply. I have a question,though. Would I break the rules if I used wigs,contact lenses and heavy makeup to conceal my identity whilst revealing my facial features?
        How long should I show my face at the beginning of stream?
        I have read that every while a moderator checks whether the broadcaster is age-verified or not.
        Dec 13, 2017 at 9:49 PM
    2. camilo
      camilo
      hello how are you account of couple banned without reason any profavor check my id naomiandsarah, I'm uploading documents
      1. a_haze420
        a_haze420
        Dude. She told you that your are permantley banned. Stop spamming her page. Making a new account doesn't change your permanent ip ban. Good god I feel for you punkerbarbie.
        Dec 12, 2017 at 1:08 PM
        punker barbie likes this.
      2. shapman88
        shapman88
        To quote Shirley, "You are permanently banned from Chaturbate for discussing your underage sister in your chat room on your past account."

        If being able to cam on CB meant that much to you, you should have thought about that before breaking the rules.
        Dec 12, 2017 at 3:37 PM
        CoffeeKnight and punker barbie like this.
    3. Zacjaggerr
      Zacjaggerr
      Username: zacjagger / please can you check the IDs, we have different last names I said in chat in my room that we are brothers was to create morbo like so many do but review id please
      1. roydz
        roydz
        You've already had multiple answers m8. Ignoring the messages from Shirley and others wont help you in this case.
        Dec 12, 2017 at 11:08 AM
        punker barbie likes this.
    4. Zacjaggerr
      Zacjaggerr
      y intent with labelling him as my brother was focused on creating a bit of attraction to the taboo and fetish nature of the concept. The most important thing to take into account is that we are in fact— not; brothers, not remotely related. If you could kindly scrutinise our ID’s, contrasting them thoroughly, you might arrive at the conclusion that we do have different surnames. Username zacjagger
      1. a_haze420
        a_haze420
        She replied to your previous comment already and stated you are permanently banned. Reposting isn't gonna change it.
        Dec 11, 2017 at 9:42 PM
        Guy and shapman88 like this.
      2. Zacjaggerr
        Zacjaggerr
        I need answers why said brother if i dont have brother They can see id and we dont have the same last name.
        Dec 11, 2017 at 10:05 PM
      3. a_haze420
        a_haze420
        She answered you already. Did you not read it?! She stated you did the same thing over and over saying he was your brother even though you were warned by support and you didn't listen.
        Dec 12, 2017 at 1:07 PM
        punker barbie likes this.
    5. Zacjaggerr
      Zacjaggerr
      Greetings, my username on Chaturbate is ‘zacjagger.’ I’m a broadcaster and my account has been banned by an inadvertent and non-advantageous breach of a section of the T.O.S. on my behalf, albeit unwittingly. The mistake I have made relates to having said/labelled the room with a friend who I referred to as my brother, however, this is not the case.
      1. Zacjaggerr
        Zacjaggerr
        My intent with labelling him as my brother was focused on creating a bit of attraction to the taboo and fetish nature of the concept. The most important thing to take into account is that we are in fact— not; brothers, not remotely related. If you could kindly scrutinise our ID’s, contrasting them thoroughly, you might arrive at the conclusion that we do have different surnames.
        Dec 11, 2017 at 6:50 PM
      2. punker barbie
        punker barbie
        I'm sorry, however because you have ignored repeated warnings from Support concerning tags stating that you have siblings on cam with you, your account is permanently banned. You had a chance and choose to act otherwise. Thank you for posting.
        Dec 11, 2017 at 7:07 PM
    6. hotsexpeople
      hotsexpeople
      Hello, my account user is hotsexpeople.
      I registered in Chaturbate this morning, I have not started to issue yet. Just create the account and close it to issue at night, but a few minutes ago I went to enter my account and appears banned. They told me that here they could help me with my problem.

      Thanks in advance, happy night.
      1. punker barbie
        punker barbie
        Your account is now unlocked. You had another account linked to it that was under review and now your account is cleared. Happy camming!
        Dec 11, 2017 at 7:07 PM
    7. camilo
      camilo
      Account Banned

      We have reason to believe that you may have violated our terms of service.

      please help I was uploading my documents and I was banned for no reason please help me

      id: sofi_saenz21
      1. a_haze420
        a_haze420
        You already posted this on her page and she already stared you are permanently banned. You discussed someone underage in your chat and you are permanently banned. Reposting to her over and over won't change your ban.
        Dec 11, 2017 at 9:57 AM
        punker barbie and shapman88 like this.
    8. camilo
      camilo
      hi my id account sofi_saenz21 has been banned without reason, please review urgently, I have everything correctly, I need to work
      1. View previous comments...
      2. camilo
        camilo
        I'm uploading my documents and again I was banned please help me I do not understand my documents are correct
        Dec 10, 2017 at 5:12 PM
      3. roydz
        roydz
        ok.. now checking that username it is now been banned 'sofi_saenz21' Shirley will reply when she is free for you.
        Dec 10, 2017 at 7:14 PM
        punker barbie likes this.
      4. punker barbie
        punker barbie
        Thank you for your post. You are permanently banned from Chaturbate for discussing your underage sister in your chat room on your past account.
        Dec 10, 2017 at 7:34 PM
    9. camacaes
      camacaes
      Hello, my user is camacaes, I am new, I was transmitting recently but after trying to enter I see the account banned. Check and my old verification papers are in order. As I am new I decided to create another account but when I register with other emails I immediately get banned account, apparently it is an ip ban. Could you help me please?
      1. punker barbie
        punker barbie
        Your account is now age verified and open. Happy camming!
        Dec 10, 2017 at 7:35 PM
    10. Max9186
      Max9186
      Chaturbate supports never really helps.I requested them to remove my cb data from google.I sent them a full list of links and after making me wait for almost 2 months,no action has been taken from their side.
      1. View previous comments...
      2. punker barbie
        punker barbie
        Thank you. roydz. However, because it is a search engine you end up playing whack-a-mole with DMCA notices, since every time someone uploads the content in question to the same or a different site, the search engine picks it up again. ;) My advice is that if you don't want your info on the web don't cam. Sad but true.
        Dec 10, 2017 at 7:38 PM
        roydz and shapman88 like this.
      3. roydz
        roydz
        I love that game lol but totally agree with you :)
        Dec 11, 2017 at 3:25 AM
        punker barbie and shapman88 like this.
      4. Max9186
        Max9186
        Dec 11, 2017 at 9:56 PM
        roydz likes this.
    11. Markylark1234
      Markylark1234
      Hello my nickname in CB is Markylark1234. I just created my account and verified my account. I tried to buy tokens but could not get epoch to work. My bank confirmed that it was not on their side and epoch staff said that system blocks are beyond their control to unblock (advised new credit card). So now I am left with bank transfer etc options. Please advise me how I can proceed. I am willing to bank transfer etc.
      1. punker barbie
        punker barbie
        Hi and thank you for posting. You can purchase tokens using a different payment method every time as we do not save payment information for token purchases to your account. If you are broadcasting and want to change pay out method, Support@Chaturbate.com just sent you an email with the steps to make that change.
        Dec 10, 2017 at 7:38 PM
    12. artloop
      artloop
      Hello Shirley! I will be glad if u help me to find way out my problem with account (kinkymommyhot)
      I'm trying to contact with support CB but they are dont want to reply what to do next and what with my account happened(
      If you could answer me i will be so glad!
      1. shapman88
        shapman88
        Can you please elaborate on what your issue is?
        Dec 9, 2017 at 10:57 AM
        punker barbie likes this.
      2. artloop
        artloop
        Account been baned, but there attached a lot of other models.
        Dec 9, 2017 at 11:30 PM
      3. punker barbie
        punker barbie
        Thank you for posting. I'm sorry, however your account is banned permanently. Please have your attorney write to Multi Media LLC, 23600 El Toro Rd # D344, Lake Forest, CA 92630 for further information.
        Dec 10, 2017 at 7:39 PM
    13. Alexia _Summer
      Alexia _Summer
      Hello. My nickname on CB is Alexia_Summer. I had just age verified and worked on my profile and suddenly got banned. I can suppose it is because on my photo with ID I look different from on photos in my profile. I have exacerbation of Lupus and I am undergoing treatment of glucocorticoids. This treatment causes changes in appearance.
      I dont know what to do three emails to support are without answer. Please help me
      1. punker barbie
        punker barbie
        Thank you for posting. Your account is now unlocked. I apologize for this inconvenience.
        Dec 8, 2017 at 7:01 PM
    14. 18andwilling
      18andwilling
      Hello Shirley! Took a ton of effort in order to find you. Username is 18andwilling, we're unable to receive payment for the tokens we've cashed out on, We've been verified so I don't see why last minute our payment is being withheld.. We really need this money in order to make rent
      1. punker barbie
        punker barbie
        Not sure what you're talking about….Your payment is processing and your bank will receive it in 3 to 5 business days. Please note that when you have questions, you can email Support@Chaturbate.com.
        Dec 7, 2017 at 6:04 PM
    15. facum
      facum
      Hi shirley, I recently used two credit cards to buy tokens one registered and verified, and the other one that is an extension of my card in my sister's name, not knowing that I was not allowed to do the second, I want to buy token using the card that is verified, but I don't know if I will have problems because I have two cards as used in my account.

      Can you help me?
      my user name is facumyo

      thanks
      1. punker barbie
        punker barbie
        Please continue using your verified card and if you have any problems, please email Support@Chaturbate.com. Your account is fine, so apologize to your sister and happy Chaturbating. LOL
        Dec 7, 2017 at 6:05 PM
        shapman88 and roydz like this.
    16. camilo
      camilo
      my account id: davis_moore was banned without reason, please review documents, I have everything correctly, i need to work very soon, I hope you solve this banned account I repeat account id davis_moore, please shyrley helpme
      1. punker barbie
        punker barbie
        Your account is validated and ready to use. If you are receiving an error message when logging in, please send a screen cap of it to Support@Chaturbate.com for further assistance. Happy Chaturbating!
        Dec 5, 2017
    17. x_x_omega_x_x
      x_x_omega_x_x
      Hi shirley more than a issue its like a complaint i never had any trouble b4 i was talking with a friend as always but i realized she wasnt interacting with me it was her boss so i told her tell him that ill tip if you interact not him,and yeah i got banned hate that it wasnt her fault, so i lost a friend i know you´ll tell me we cant do anything about that but we pay to have good time with models not bosses
      1. View previous comments...
      2. x_x_omega_x_x
        x_x_omega_x_x
        Ty for reading me, user name: x_omega_x yeah i was banned from violeta_oconnor´s room. a friend of mine, for no reason, her boss did it, ill contact support to remove the ban. i hope it works ty for your help <3
        Dec 5, 2017
        punker barbie likes this.
      3. roydz
        roydz
        From what it seems like is that the models studio had banned you from the models room, if this is the case Support cant remove this from their account. You would need to either wait for the block / kick to expire or try & contact the model for the block to be removed via the Clear Ban IP's.
        Dec 6, 2017
        punker barbie and shapman88 like this.
      4. punker barbie
        punker barbie
        Following up on what roydz said---he's correct. I'm sorry but Support nor I can undo a ban placed for a specific room BY the broadcaster/studio. Thank you for your user name, so i can follow up if need be
        Dec 6, 2017
        roydz and shapman88 like this.
    18. eeveeplur
      eeveeplur
      Hi Shirley, I never got paid for some periods. Username : eeveeplur. Can you help me please? Thank you!
      1. punker barbie
        punker barbie
        Thanks for providing your user name. Your last payment was made April 16 of 2017. You have not chosen to convert any tokens since then and you only have 651 tokens in your account at this time. Once you reach the 1k token minimum, you can convert your tokens for payment
        Dec 5, 2017
      2. eeveeplur
        eeveeplur
        What I mean is, I never got my checks for the second half of March and first half of April. I believe it would show in the records that the checks were never cashed? Is there anyway you could verify this and get the missing money to me? Thank you so much for your help.
        Dec 5, 2017
      3. punker barbie
        punker barbie
        Please contact Support@Chaturbate.com. Your question must be submitted in writing and then will need to be forwarded to accounting for further investigation.
        Dec 6, 2017
    19. fulla
      fulla
      Hi Shirley i have got no where with support regarding my room issues' still have guys refreshing so many times and given up ,i asked for my room to be debugged i am in last pages with all the new girl even i have 340000 followers ? i spend so many hours and what ever i do the room views doesn't increase ,can u plz help me out with the matter ? x
      1. View previous comments...
      2. punker barbie
        punker barbie
        Thank you for supplying your user name. The tech department is looking into your room issues and you should have feedback from them in a few days. I see that you are trying lots of different tags & suggest you stick to what you are doing in your room. Users bounce when they don’t see what they expect. If emails are bouncing, please ask your fans to add Chaturbate.com to their "safe" list.
        Dec 4, 2017
      3. fulla
        fulla
        Hi dear ,yes the issue is that cam keep freezing for them and they keep refreshing ,thank u i should wait for the response from support and i will get bak to u if issue dont resolve ,thank u so much for ur help darling x
        Dec 5, 2017
      4. fulla
        fulla
        Hi Shirley i got no reply from support still waiting x
        Dec 10, 2017 at 3:37 PM
    20. akabutt
      akabutt
      Hello, Ive been camming on CB for the last about 3 years. And have loved every minute of it. And its my only source of income right now. I havnet been on for the last 4 days since it was moms birthday and we were out of town. But today when i woke up i was getting messages from people saying my account was banned. I am unable to cash out my tokens which i have like 14,000 in my account saved up right now.
      aKaButt
      1. shapman88
        shapman88
        It appears as though your room is currently not banned.
        Dec 3, 2017
        punker barbie likes this.
    21. yesimaster
      yesimaster
      Hello! Im new in CB. First 2 weeks I broadcasted without problems,also got some money from that period. After I broadcasted some days and went to my vacation . I was off 1 week. 5 days ago I checked acc and got ban. I asked cb support what happen but got nothing.I know cb rules perfectly and I know that I did not violate anything. I hope You can help me. I'm really don't know why I got ban
      Acc: Yesimaster
      1. punker barbie
        punker barbie
        Thank you for posting. I'm told that you are already in touch with Support and that they are investigation your account for a possible hack. You should have some more information coming to you from customer service early next week. I'm very sorry but your account must remain locked for your protection, while the investigation is taking place.
        Dec 1, 2017
      2. yesimaster
        yesimaster
        Big thanks! I really hope that it was mistake and that situation will resolve soon. Also I hope that money will unfreeze and will be able to payout from last semi month.
        Dec 1, 2017
      3. yesimaster
        yesimaster
        Hi Shirley. Support ignoring me, account still banned, money freezed. Pls help me with that. You are my last chance to get my account back.
        Dec 7, 2017 at 12:10 AM
    22. Crippled
      Crippled
      Hello, Shirley.
      Can you devote time and help us, please?
      We have a problem: our age verification is denied.
      The last time of our broadcasting is one-two weeks. After our last broadcasting we had a message:
      "Look young"
      We have earned tokens, but did not specify the method of payment. So that we can not get our money.
      Support still don't answer .
      We're living in a foreign country and have no money for life.
      1. View previous comments...
      2. Crippled
        Crippled
        Username: Doskater.
        Dec 1, 2017
      3. punker barbie
        punker barbie
        Your account isn’t banned at this time and you are getting help from Support with adding payment info to your account. I believe you should be set up and Chaturbating by Monday at the latest. Thank you for your post!
        Dec 1, 2017
      4. Crippled
        Crippled
        Thank you so much.
        Dec 4, 2017
    23. harley brando
      harley brando
      hi there,me again :( so my license has been reviewed and accepted atleast 3 times now for age verification,and i recently even went through sending a photo with me holding a sign,and my license upside down,ect ect because i purchased a new phone and could no longer access two step verification,but thats beside the point- that same day,a couple hours after getting through that whole thing, i was given a site warning
      1. View previous comments...
      2. punker barbie
        punker barbie
        You are most welcome and let me know any time I can help. I sincerely apologize for all of this chaos. You are re-verified and CS has posted many notes on your account that you ID is indeed valid and to leave you alone. The problem was new trainees and that has now been rectified. I'll also follow up with this myself . . .
        Nov 30, 2017
        harley brando likes this.
      3. harley brando
        harley brando
        oh,i see,no big deal,its a HUGE site with a lot to keep track of,shit happens,im just glad its taken care of :) i was stressing out pretty hard there for a second,what a releif! :D thank you so much!<3
        Nov 30, 2017
      4. punker barbie
        punker barbie
        Thank you for understanding that it can be a bit difficult to keep track of 1000s of accounts. However, CB can't exist without our broadcasters and we try to make it as easy and worry-free for you as possible.
        Dec 1, 2017
        harley brando likes this.
    24. kobbeb
      kobbeb
      Hello,
      I am kobbeb on CB and my account has been hacked (not able to login or recover my password either). I've wrote already to CB support but no reply yet. Are you able to help me please? Thank you in advance!
      1. punker barbie
        punker barbie
        Thank you for posting. CB Support is already working with you to reclaim your account. Please follow the steps you have received from them and they will get you straightened out and back to Chaturbating.
        Nov 30, 2017
    25. NORALBA
      NORALBA
      Hi! am Nhora from Colombia. The payment for the period 2017-10-02 was ON HOLD. All the documents were sent and my account was REACTIVATED for tokens but at this moment I havent seen the reimburse of my payment for that date. I have sent many e-mails to support regarding this isssue but i only have an automatic response everytime. Can you please HELP with this??? My CB Usrname: Norapopis1 Thanks in advance !
      1. punker barbie
        punker barbie
        Your payment is now on the way to you and should clear Firstchoice by Friday. Thank you for your patience.
        Nov 29, 2017
    26. Fretty
      Fretty
      Pleasse help me, Please forgive me.
      1. shapman88
        shapman88
        As per Shirley's earlier post, she is unable to remove your ban. Please respect that.
        Nov 28, 2017
    27. marrtan8
      marrtan8
      Hello! I'm in a bit of a panic here, so excuse my writing. I just noticed on bank's website that a bunch of money is missing, in panic I check my mail and yep, true enough, someone's hacked my CB account and gone ham with token purchases, please for the love of whatever is up there, help me. Let me know if I need to provide more information or anything.
      1. roydz
        roydz
        Marrtan you need to provide your username to Shirley
        Nov 28, 2017
        punker barbie and shapman88 like this.
      2. punker barbie
        punker barbie
        As Roydz said, I need confirmation of your user name on CB to help you. However in this case please email Support@Chaturbate.com IMMEDIATELY and ask them to lock your account. They get back to emails within 5-6 hours and it takes much more time for me to help you than that, unfortunately.
        Nov 28, 2017
      3. punker barbie
        punker barbie
        Support has taken care of this earlier today, so thank you for emailing as soon as you saw the problem. It's much faster when in an emergency situation, like this. I am very sorry that it happened to you at all.
        Nov 28, 2017
        roydz likes this.
    28. PeacHnJohnnY
      PeacHnJohnnY
      Hi punker barbie
      Looks like your doing great with helping people here, maybe you could help us?
      I have overlooked a rule while signing up: #5 someone cant sleep or even pretend to sleep on cam. We did a little show where i tease as she sleep and then wake her up to play around, and am now in trouble from this rule
      In retrospect makes total sense y u have this rule, but did not realize at the time till got a headsup
      1. PeacHnJohnnY
        PeacHnJohnnY
        from another user. She was pretending, and would have never done this had we known about the rule at the time! We are truly very sorry and will make sure to study TOS so that it never happens again. We would greatly appreciate your help. Username : PeacHnJohnnY
        Nov 27, 2017
      2. punker barbie
        punker barbie
        Thank you for posting. If it was a simple case of pretending to be asleep it would be different, but pretending to be drugged w/ sleeping pills is way against TOS. I'm sorry I can’t help you on this one.
        Nov 28, 2017
    29. jonnyhally89
      jonnyhally89
      Hi, my accounts have currently been banned, i was wondering if you could atleast explain why? I had just been approved a increase in tokens purchase just before so i am confused why my account would be banned. Username: uklad891 / happyfishy
      1. punker barbie
        punker barbie
        Thank you for your patience. Due to a VPN issue, your IP was blocked my mistake. It's been fixed now. I apologize for the inconvenience.
        Nov 27, 2017
      2. jonnyhally89
        jonnyhally89
        thanks alot for the help :)!!!
        Nov 27, 2017
    30. danishazmat
      danishazmat
      help me out in id verification i have been trying again and again my username: biggywiggy1995
      1. punker barbie
        punker barbie
        Thank you for posting. Please send a larger sized photo of you holding your ID, and make sure it is as clear as possible. If you can provide that, you should be able to get verified.
        Nov 27, 2017
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    AmberCutie's Forum (ACF) was created in 2010 to provide a helpful community for cam models to interact with one another, as well as discuss anything and everything with their members. We also created CamGirlWiki.com for aspiring cam models to learn the basics.