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punker barbie
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punker barbie

Chaturbate.com, from Orange County, Ca

Industry Representative

Please help me to help you, by providing your Chaturbate user name in your post. THANKS! Aug 10, 2017

    1. Oooop1
      Oooop1
      Shirley, I regret all what i said and made here on this forum, only you have independent point of view which can help me to resolve this technical issue. Please.

      I didn't want to make any post here about ID and i regret that i made it but Please take a look at my situation from my point of view.
      I'm single model on Chaturbate and i don't have anybody who can protect me and find solution of this issue instead of me.
      1. Oooop1
        Oooop1
        On Jan 4 i got the message from Support that i need to upload another ID because my face doesnt match the photo in ID.
        *My account wasn't banned*

        I made a mistake and uploaded the same ID, even when i able to provide another ID - International Passport.

        After this mistake my account got a ban and Support no more longer assist me.
        Jan 15, 2018 at 11:22 PM
      2. Oooop1
        Oooop1
        My account is still able to upload photos for age verification and there're already uploaded new photos with my another ID - International Passport, please compare both of my IDs and make sure i'm the owner of both of them.

        Thank you. Your chaturbate model - Wiiyou
        Jan 15, 2018 at 11:23 PM
      3. nzhere
        nzhere
        You shouldn't have to apologize you have done nothing wrong there are several other threads on here about people getting banned or accused of not being the person on their i.d. You are not the first and neither are you the last.
        Jan 15, 2018 at 11:37 PM
    2. bonnienoire
      bonnienoire
      Hi, I have transferred my tokens to cash. I do not have a payment method set up and as I don't live in the US I am still deciding what the best payment method is to get my funds.
      My profile now says I have 0 tokens and have transferred it to cash. What will happen to this as I dont have the payment method set up there is no way for chaturbate to send these funds anywhere?
      My chaturbate account is bonnienoire.
      Thanks!
      1. punker barbie
        punker barbie
        Thank you for posting. If you convert tokens without a payment method on file they remain in your account until you provide Cb with your preferred payment method. While it may show 0 tokens, they have not disappeared. They are awaiting the information on where to send them. :)
        Jan 15, 2018 at 8:18 PM
    3. narak88
      narak88
      Hi shirley after sometime today i've decide to buy 100 tokens but when i try to tip a model it's say "Unable to send tip. Please contact support."
      My account name is Narak88
      Thank you in advance!
      1. punker barbie
        punker barbie
        Thank you for letting me know. Support has fixed it and you can tip now,. Happy Chaturbating!
        Jan 15, 2018 at 9:02 PM
    4. Headon69
      Headon69
      Hi shirley
      My account is Headon69
      i did some broadcast long time ago got on my account 4000 tokens .
      Today i log in my account for long time and ... ACCOUNT BANNED :) ... the 4000 tokens are still there but i cant use them :( can you help ? what happend ?
      1. punker barbie
        punker barbie
        Thank you for your post. Support has forwarded this case to the technical department. You should receive an update from Support within 48 hours. Thank you for your patience.
        Jan 14, 2018 at 6:20 PM
    5. Meduzzza
      Meduzzza
      Hello Shirley , you are the last hope :) my account Meduzzza got banned today with no reason no warning no nothing ! if you could look into i would very very much appreciate it :)

      Thanks @punker barbie !
      1. View previous comments...
      2. Meduzzza
        Meduzzza
        And one more thing , i cashed out 1500$ few days ago , before the banning of the account. Will i still get paid at the end of the period ?
        Jan 14, 2018 at 8:32 PM
      3. Meduzzza
        Meduzzza
        On Meduzzza account there was not even 1 minute of broadcast . I cam on another site. On CB i only get offline tips , i dont broadcast at all.

        I used to work long time ago for a studio , could they have used that old account of mine or make another one ?

        Do you think its possible ? should i get in touch with my lawyer ?

        Thank you for your time Shirley !
        Jan 14, 2018 at 8:42 PM
      4. punker barbie
        punker barbie
        Thanks for getting back to me. Is the account of your former studio under your_goddesss? If so, you should probably contact your lawyer.
        Jan 15, 2018 at 8:59 PM
    6. Phirly
      Phirly
      Hi here is my ID, hotqueen9451
      Its banned. Can you help ?
      1. punker barbie
        punker barbie
        Thank you for posting. Please see the DM I am sending to you.
        Jan 14, 2018 at 6:22 PM
    7. Oooop1
      1. nzhere likes this.
      2. punker barbie
        punker barbie
        You missed adding the part of the conversation concerning why you were banned and that is that the woman on cam does not look like the woman in the ID submitted. We can't have broadcasters streaming that don't look anything like their ID
        Jan 14, 2018 at 5:17 PM
        roydz and shapman88 like this.
    8. BrianTwink
      BrianTwink
      Hello Punker Barbie.

      A couple years ago I had work on CB with my boyfriend for about a month, then our room has been banned. After many messages to support I got answer about the reason - we were look to young and our room had many complains that we look underage.
      Several days ago I email support with that story, provide photos how I look right now (29 years old) and ask permission to start new solo account [cont]
      1. View previous comments...
      2. a_haze420
        a_haze420
        I've seen you tell someone on your wall before that they looked to young but could try again in a few years. How is this possible if "look to young but has valid ID" accounts are perma banned?
        Jan 14, 2018 at 8:17 PM
      3. BrianTwink
        BrianTwink
        Hi, Punker Barbie
        So this rule could be changed sometime? Right now it's useful to try create solo acc even after more than 2 years?
        thx
        Jan 15, 2018 at 8:18 AM
      4. punker barbie
        punker barbie
        @a_haze420 The response to how LTY accounts are handled now has changed since I made the posts you reference. Support made me aware of the change this summer only after making a post concerning waiting to try and apply again. That was my bad & I explained that in a DM to that poster.
        Jan 15, 2018 at 8:14 PM
    9. mariaberlin
      mariaberlin
      Hello Barbie, it's me again, the mariaberlin.
      we have now with my friend 3-4 photos of him, passport, driver's license and identity card, sent for the Model Verification.
      Now CB writes that my joys are a minor and that is not tolerated. I also understand very well and think it's good, but my boyfriend is 42 years old. And does not look like a child.
      la_uschi is the account

      ty in advance
      1. punker barbie
        punker barbie
        Thank you for posting. Please see the DM I am sending you.
        Jan 14, 2018 at 6:28 PM
    10. mariaberlin
      mariaberlin
      Hello, account name mariaberlin and the banned account bf i_am_the_la_uschi
      we have no idea why banned
      he is a supporter and helps models. cb's reasoning is: flagged at any given time for several variances with the account. CB no can help.non he makes a new account, and is not verified. and the 2418tok away. kisses from berlin
      mariaberlin and i_am_the_la_uschi new account is la_uschi
    11. Max9186
      Max9186
      I emailed support regarding wire transfer.After identity verification,I want to recieve money by wire as a model but they said in the mail that I could send money by wire.Its confusing.Would you please help and clarify
      1. View previous comments...
      2. Max9186
        Max9186
        Max9186
        Jan 13, 2018 at 8:22 PM
      3. punker barbie
        punker barbie
        Hi and thanks for posting. I am sending you a DM concerning your account.
        Jan 14, 2018 at 6:30 PM
      4. Max9186
        Max9186
        Whats Dm
        Jan 14, 2018 at 7:26 PM
    12. irkablond
      irkablond
      support answer that i participate in fraudulent transactions... but i don't do this... they remove all my tokens and banned me... can you help me?
      1. roydz
        roydz
        You need to supply your username for Shirley to look into this situation please.
        Jan 12, 2018 at 12:14 PM
      2. punker barbie
        punker barbie
        Thank you for your post. Support has already contacted you regarding this. I'm sorry I can't be of more help.
        Jan 12, 2018 at 6:09 PM
    13. kamikiss
      kamikiss
      Hello there, I'm a webcam model at MFC, my camscore is 3400 and I would like to start on Chaturbate, but the nickname Kamikiss I already in use and the account is banned, is it possible to ask for it? can you delete the account and I would create another one? It would help a lot! sorry if I'm asking too much I would appreciate your answer, best wishes for you.
      1. punker barbie
        punker barbie
        Thank you for your post. It has been done a couple of times by special request, however it depends on what the ban on the other user's account was for. It's better to create a new account with a name like The OriginalKamiKiss or add a number or other change to your existing user name for CB and use your social media to move your followers over.
        Jan 12, 2018 at 6:05 PM
    14. irkablond
      irkablond
      help me please... my account irkablond on chaturbate is banned... i write to support but they don't answer me... please help me
    15. Zacjaggerr
      Zacjaggerr
      hi greetings username (zacjagger) my account was allegedly banned for working with family but if you check the id we are not brothers we have different last names please , check Id and u can know that is misunderstanding / on the other hand I'm nominated for some xbiz awards you can check and it's through chaturbate help
      1. a_haze420
        a_haze420
        Hasn't she already told you that you repeatedly kept doing it even when support told you not to? That's why you were permanently banned from what I understood. Reposting isn't gonna change it if that's what they've decided.
        Jan 10, 2018 at 2:57 PM
        shapman88, punker barbie and roydz like this.
      2. shapman88
        shapman88
        Stop harassing Shirley. as her previous response said, "you ignored repeated warnings from Support concerning tags stating that you have siblings on cam with you".

        The only misunderstanding here is that you believe that by ignoring previous answers and continually asking the same question, that she will change her answer. This will not happen.
        Jan 11, 2018 at 4:03 AM
    16. Max9186
      Max9186
      I appreciate for your help previously, I wanted to ask if it is possible to transfer my tokens by wire transfer to my Indian local bank account.Please let me know
      1. punker barbie
        punker barbie
        Please email Support@Chaturbate.com with subject heading "Payment Change--Wire Transfer to Bank in India". Financial department will have to look up rules for wire to India and you'll need to submit verification that it is your account through Support. Saves you time to go direct. ;)
        Jan 10, 2018 at 6:35 PM
      2. Max9186
        Max9186
        Thank you @punkerbarbie
        Jan 10, 2018 at 9:30 PM
    17. karenkaren
      karenkaren
      May I know the reason for my account ban?
      1. roydz
        roydz
        When asking for help with your account, please remember to state your username please :)
        Jan 10, 2018 at 6:02 PM
    18. Str8_Curious
      Str8_Curious
      Str8_Curious_ account banned last night for tos. I was doing a slide show of my own pics (non nude)
      Been a long time member with paid sub and a tipper. Help Me Please this is BS
      1. punker barbie
        punker barbie
        Thank you for replying to Support's warning concerning the other people in your photos you shared and you are now unbanned.
        Jan 10, 2018 at 6:58 PM
    19. Zenareigns
      Zenareigns
      Hi Shirley, my username is Zenareigns,
      I changed my payment details on December 14 and support confirmed everything was ok, my tokens auto cashed out on the 16th of December using wire transfer method However, I've yet to receive anything even though it's showing I've cashed out and it's been weeks now.
      It's my first cash out and I'm struggling money wise, just wondered if you had any update?
      Thanks :)
      1. punker barbie
        punker barbie
        Thank you for posting. As of 1/2/2017 your bank is showing the payment as still pending. If your bank has not cleared the payment by Friday, December 12 (US date), please email Support@Chaturbate.com for help in redirecting the payment.
        Jan 9, 2018
    20. Livi
      Livi
      Hi Shirley!! The Chaturbate username for the current Issue I'm having is livihumanity. A few days ago I logged into my CB account to check and see how my RevShare affiliate earnings were doing and I saw $-359.14 in my payout!! I emailed support and they say that this is a refund and all my future RevShare earnings will count towards turning the negative into a zero.... [CONT.]
      1. Livi
        Livi
        [CONT.] I am hoping there is some way of resolving this issue so that I can still get my payout this month and not have to owe. Thank you so much for your time Ms. Shirley! xoxo
        Jan 9, 2018
      2. punker barbie
        punker barbie
        Please see the DM I am sending you concerning your payment.
        Jan 9, 2018
    21. Dev_Chris
      Dev_Chris
      Hi punker,
      My user is deviousslave.
      For unlocking my account I need to send verification photos. On this account is another registered model (her name had initials I.F. from before marriage).
      Support says it's the wrong person because we sent photos with the ID and her name is different after the marriage.
      It's the same social security number and we attached a marriage certificate with the name change.
      1. Dev_Chris
        Dev_Chris
        For the first time in almost three weeks a very nice guy/girl read my emails, asked the proper questions and gave a fitting reply. I hope this mess will be solved and I won't need to bother you guys again.
        Jan 9, 2018
      2. punker barbie
        punker barbie
        Thank you for updating me. If you need further assistance, please let me know.
        Jan 9, 2018
    22. studiocb1492
      studiocb1492
      hi punker i am studio and i can not register new accounts today i get this problem "Sorry for the inconvenience, but we are unable to register your new account. Please contact customer support for further information."i hope prompt solution thank you very much. ID: estudiocb1492
      1. punker barbie
        punker barbie
        Hi there, please email Support@Chaturbate.com for help with this issue. As in the past, only working directly with Support will straighten out the issue.
        Jan 8, 2018
      2. punker barbie
        punker barbie
        Since you already have a Chaturbate username, estudiocb1492, you would then register your studio broadcaster accounts using this URL:
        http://chaturbate.com/accounts/register/?studio= estudiocb1492 For the account registration page to work, you cannot be logged into your studio account.
        Jan 9, 2018
      3. punker barbie
        punker barbie
        Jan 9, 2018
    23. sweetmoon
      sweetmoon
      hello punker, is that I have friends who have had problems with their payments,and it scares me with my payments, my nick is sweetlovelyx and I still do not receive the payment of December 16-31, it is assumed that the payments are sent on the 7th of each month, my payment method is for firstchoicepay, I would like to know when they are going to send me the payment ?, ty :)
      1. sweetmoon
        sweetmoon
        I sent thousands of emails to chaturbate and they have not answered any messages, I do not understand for days that I'm trying to contact support
        Jan 8, 2018
      2. punker barbie
        punker barbie
        Support is handling this and you should have your payment soon. You provided the payment processor info after the cutoff date for the payment period. ;)
        Jan 8, 2018
    24. Lacey Whaaaaaaaat
      Lacey Whaaaaaaaat
      Hi, maybe you can help me. My account, whaaaaaaaat was hacked according to CB a few days ago. I went through the proper procedures and submitted the verification info and was able to regain access to my account and create a new password. I then did 2 shows including yesterday morning. Then in the afternoon I was unable to access my account again. I do not know why. I have not been banned or done anything wrong.
      1. Lacey Whaaaaaaaat
        Lacey Whaaaaaaaat
        Just realized this way you, Shirley! Is this a better way to contact you as opposed to email? Either way, thank you in advance for hopefully getting me back up and running ASAP!
        Jan 7, 2018
      2. Lacey Whaaaaaaaat
        Jan 7, 2018
      3. Lacey Whaaaaaaaat
        Lacey Whaaaaaaaat
        It has been resolved, hopefully! I am back in. Thank you. Hope you had a nice weekend.
        Jan 7, 2018
    25. Diammond_D
      Diammond_D
      Hello punker barbie! I got an old account (diannadyamond) and i would like to change payment, because this account is under a studio, and im left that and work as individual model. Asked support to change but they said create a new account but if i do i loose my 10.000 follower. On the site when i want to change payment cb said to contact support. Please help me to change payment
      Thank you!
      1. punker barbie
        punker barbie
        Thank you for posting. Please send an email to Support@Chaturbate.com as I am unable to help with payment choice changes. As for the new account--if you can get the studio to give you a written release from working with them, send that to the same email and you can probably keep the account.
        Jan 7, 2018
    26. sugarpie666
      sugarpie666
      Hello there! I recently cashed out my tokens without setting up a payment information (Im new here) and it successfully "transferred them to cash" but then I received an email to set up a payment information? Will I still get my earnings sent to my newly updated payment info address? ? Will my tokens disappear like some of the other horror stories im reading about??? My account is @shyangel666
      1. punker barbie
        punker barbie
        Tokens never disappear--ever. Even if there is a hack, credits are given to broadcasters. The only time tokens are forfeited is for criminal TOS violations. In your case, the tokens are simply waiting for you to set up a payment method & plz don't forget to file a W9 before end of January
        Jan 7, 2018
      2. sugarpie666
        sugarpie666
        Is there a way to check if i already filed one??
        Jan 12, 2018 at 10:43 AM
      3. punker barbie
        punker barbie
        @sugarpie666 You can email Support@Chaturbate.com for confirmation your W9 has been filed. If you want to change information and submit a new one, you can download the form from https://www.irs.gov/pub/irs-pdf/fw9.pdf and submit it through your CB account. :)
        Jan 12, 2018 at 6:23 PM
    27. PrincessUnicorn
      PrincessUnicorn
      Good evening
      I really need your help. Hope on your answer :(
      My nickname on chaturbate PrincessUnicorn3. I start working in November. And I get my first earnings inly 1 time in first week of December. But site banned me 31st of December and I don't understand why. They banned me and don't answer me since Monday. Don't write me reason and don't pay my earnings for 15-31 December. Please help
      1. punker barbie
        punker barbie
        Thank you for your post. Please see the DM I am sending you.
        Jan 7, 2018
    28. daydream_sunset
      daydream_sunset
      Hi, my account @daydream_sunset was banned and terminated on CB. I have had the account for a few years to watch cams. I got verified within hours last night and set-up direct deposit. Then I received an email at 3am on Jan 4 saying my account was terminated due to a violation of terms of service. I do not believe I did anything wrong- I followed the standard guidelines to become verified.
      Please help, thank you.
      1. punker barbie
        punker barbie
        Jan 4, 2018
    29. karenkaren
      karenkaren
      is there anyway we can retrieve the token from banned account?
      1. shapman88
        shapman88
        Can you please provide your CB username?
        Jan 4, 2018
      2. karenkaren
        karenkaren
        stella_98
        Jan 4, 2018
      3. punker barbie
        punker barbie
        Thank you for posting. Banned accounts are not eligible for token conversion.
        Jan 4, 2018
    30. Oooop1
      Oooop1
      Why everyday Support has new version of disable verification. Today they told me TWO VERSIONS: 1st) another person on a cam 01/02/2018 2nd) The person in the ID does not match the person who uploaded age verification.
      And these two versions are wrong and i can't believe they says about me...
      If chaturbate doesnt want to see me as a part of their community then i'll leave it forever. Just let me know... :(
      1. View previous comments...
      2. roydz
        roydz
        Just give Shirley some time to answer as sometimes Shirley does get very busy :)
        Jan 4, 2018
      3. Oooop1
        Oooop1
        she deleted the previous one post without reply. I dont know why...
        Jan 4, 2018
      4. punker barbie
        punker barbie
        Thank you for posting. Please see message I am sending you now.
        Jan 4, 2018
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    AmberCutie's Forum (ACF) was created in 2010 to provide a helpful community for cam models to interact with one another, as well as discuss anything and everything with their members. We also created CamGirlWiki.com for aspiring cam models to learn the basics.