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Joined:: Sep 1, 2011

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Home Page:: http://www.Chaturbate.com

Location:: Orange County, Ca

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punker barbie

Chaturbate.com, from Orange County, Ca

Industry Representative

Please help me to help you, by providing your Chaturbate user name in your post. THANKS! Aug 10, 2017

1. Jessicajj-99
  Hello i have been camming on chaturbate and my account was recently banned. I would like to know if theres any way i can resolve this issue. My user name is Jessicajjuggs. Thank u
  
  Oct 18, 2017 at 2:20 PM
  2. punker barbie
    Thank you for posting. Your account Is unlocked now, so happy camming!
    
    Oct 18, 2017 at 6:34 PM
2. jojod5
  hello there my name on cb is jojod5, i purchased 750 tokens thru epoch but everytime i try to tip someone i get this pop up saying : "Unable to send tip. Please contact support." what am i supposed to do thanks in advance
  
  Oct 18, 2017 at 7:28 AM
  2. punker barbie
    Thank you for your patience. You should be able to tip now.
    
    Oct 18, 2017 at 6:34 PM
3. Jon Snow
  You the best Barbie. Thanks a lot for helping.
  You really the best
  
  Oct 17, 2017 at 11:23 PM
  1. shapman88 likes this.
  2. punker barbie
    You are very welcome. I do what i can. Please see the DM with some tips on getting your stream live again. It may have to go to tech in an email to Support@Chaturbate.com , if you are receiving an error message, though.
    
    Oct 18, 2017 at 6:08 PM
4. Ineedhelp7
  Hi punker barbie,
  I hate to bother you, but I have a serious issue with a chaturbate account that used to be active. If you could please message me so that I can give you details I would appreciate it.
  
  Oct 17, 2017 at 11:20 AM
  2. View previous comments...
  3. Ineedhelp7
    *username
    
    Oct 17, 2017 at 6:11 PM
  4. Ineedhelp7
    Since it takes a very long time for my messages to post (I have to be approved by a moderator) is it okay if I personally email you? I don't mean to be a pain, it has to deal with a privacy issue and is a lot to explain.
    
    Oct 17, 2017 at 6:57 PM
  5. punker barbie
    I'm sending you a DM now. Thank you.
    
    Oct 18, 2017 at 6:10 PM
5. Rosu Alina Genoveva
  Hello! My Nickname is Alinabluesoul! And 3 weeks ago my account wos banned and terminated. I live alone in the house no animals in the house and never other people broadcast with me. All the time alone in the room. I send them a lot of email and they only say we can no longer assist you. I try to make different account and instantly get banned. Please i love to work on chaturbate,please help me.
  
  Oct 17, 2017 at 6:28 AM
  2. punker barbie
    Thank you for your post. Your account is banned for spamming rooms and offering taboo shows that are very much against CB's TOS. Apparently this was also done through another account you are linked to/own, which is why you are not being given another warning or chance and your account is now permanently banned.
    
    Oct 17, 2017 at 6:15 PM
    
    shapman88 likes this.
6. JamesDeanCB
  Dear PB,
  
  Wish I never had to bother u for something like this. I got verified twice and removed both the times few days before payment. Wrote an email to the support asking for a reason and suddenly got my account terminated.
  I have got very decent and respectful followers yet I do not understand the reason for the trouble.
  Could you please help?
  Username: jamesdeenblue
  Best regards & much respect,
  A (JD)
  
  Oct 17, 2017 at 6:14 AM
  2. punker barbie
    Thank you for posting. Please see the DM I am sending to you now.
    
    Oct 17, 2017 at 6:16 PM
7. Max9186
  Sorry to trouble you again barbie.Remember last time we discussed about payments to India.I'm still seeing lot of broadcasters from India,I am curious how they are getting paid?Please try to get me some info on this.
  
  Oct 16, 2017 at 6:14 AM
  2. punker barbie
    As I said in the conversation, you can use a payment card like Paxum or you can receive payments by check and wait for the post to arrive. It just takes a while to use postal delivery. Many other broadcasters in India are not using banks that are BASED in India. ;)
    
    Oct 16, 2017 at 6:29 PM
  3. Max9186
    thank you for the information
    
    Oct 16, 2017 at 9:28 PM
8. Jon Snow
  Please Help Me. I ruined up my profile with a mail to support team by mistake :( please help me this one time.
  
  Oct 13, 2017 at 11:36 PM
  2. punker barbie
    Thank you for getting in touch--can you please provide or confirm your Chaturbate user name, so I can access your account information to help you?
    
    Oct 14, 2017 at 3:44 PM
  3. Jon Snow
    thelordcommandersnow is my username
    please send me a private message if you could
    
    Oct 16, 2017 at 1:38 AM
  4. punker barbie
    I am sending you a DM now....
    
    Oct 16, 2017 at 7:20 PM
9. BalerionD
  Please help me, I cammed and got banned for under age, now when I verified I got unblocked but my room is still banned, how does that make sense? I mean I got banned and now when Im verified I can't stream..
  my id is : baleriond
  
  Oct 12, 2017 at 4:06 PM
  2. roydz
    You're no longer banned ;)
    
    Oct 12, 2017 at 5:37 PM
  3. punker barbie
    Your account was locked while we held an age review panel. You passed the age review process and as roydz said, you are now unlocked. ;)
    
    Oct 12, 2017 at 6:25 PM
10. Jollye_XS
  Help? My account was banned, and I've been sending multiple emails trying to figure out why? My CB username is Jollye_XS.
  
  Oct 12, 2017 at 2:53 PM
  2. punker barbie
    Thank you for posting. You have been broadcasting under the Trans category and have been reported multiple times by users, as you are not a trans model. Please email Support@Chaturbate.com and acknowledge that you understand you should not be broadcasting tagged as trans, please stop listing yourself as trans and your account can be unlocked. :)
    
    Oct 12, 2017 at 6:27 PM
  3. nzhere
    Well this opens a can of worms about the whole "genders" issue . Are you saying Chaturbate now gets to decide models genders? another case of members and guest reporting something that is none of their business
    
    Oct 12, 2017 at 8:42 PM
11. wild_lily812
  Hey there. I haven't received my first payment. I got an email saying that I hadn't sent in my bank account information. I've already submitted my info. I emailed support and they asked I send my account numbers to them VIA EMAIL. I refused (because scam 101), and haven't heard back.
  wild_lily812 is my CB username. Thanks for your help
  
  Oct 12, 2017 at 9:15 AM
  2. punker barbie
    Thank you for your post. The payment in question was returned by your payment processor. Support asked you to provide new account information & you refused. Please respond to the latest email Support@Chaturbate.com sent out 8 hours ago and provide the verification picture requested as an attachment. Once you do that, we can reset pay info and reissue payment to your correct payment account.
    
    Oct 12, 2017 at 6:15 PM
12. frappucinocaramel
  Hello, am I ever allowed to open a new account? It's very unclear what happens after a "ban".
  
  Oct 12, 2017 at 4:07 AM
  2. roydz
    It really depends what you were banned for. You would need to supply your username for Shirley to look into your account.
    
    Oct 12, 2017 at 5:04 AM
    
    frappucinocaramel likes this.
  3. punker barbie
    I relied to you by DM, FrappacinoC. I'm sorry however what management decided stands and there is nothing I can do to change it.
    
    Oct 12, 2017 at 5:45 PM
    
    frappucinocaramel likes this.
13. Xfaithfulnessx
  Hello, I'm "xfaithfulnessx" on Chaturbate. I've got issues with my payment method, it was wire transfer at first but it didn't work. Now I have a firstchoicepaycard and I updated my payment info. The wire transfer that did not arrive was sent on September 15th. May I ask when is it going to arrive? It's almost a month and I'm afraid that the money will get lost.
  Thanks for your help.
  
  Oct 11, 2017
  2. punker barbie
    Thank you for posting. The wire transfer was returned to CB on September 18 and was sent on to Payoneer/First Choice yesterday by CB. Now it needs to be processed by Firstchoice and you should have it in your First Choice account in a few days. Happy camming!
    
    Oct 11, 2017
14. Inuy
  helloo...my fiancee account was banned , sex_fantasy87, i sended email to everyone in chaturbate , but i have no mail back , no one answer me , how can I verified what happen to her tokens ? Please Help me to Unbann and save her tokens !! Desperate Boyfriend !!!
  
  Oct 11, 2017
  2. punker barbie
    Thank you for your post. Please have your girlfriend contact Support@Chaturbate.com herself. Unless you share her account and have been age verified WITH her, neither Support nor I can answer questions concerning a broadcaster's account with anyone but the actual owner of the account for security and privacy.
    
    Oct 11, 2017
15. MsMeadows
  Hello... So I have a really dumb question that has probably been answered but I'm not sure how to find my answer...
  
  So I am a new model on Chaturbate and on my tokens stats there are two columns, tokens and tokens balance...
  
  Can you explain the difference between the two because they don't match at all...
  
  Thank you.
  
  Oct 9, 2017
  2. roydz
    Tokens are what you're either receiving (+) or spending (-).
    Token Balance is showing how many tokens you actually have.
    
    Oct 10, 2017
    
    punker barbie likes this.
16. roydz
  When you're asking Shirley for help, please remember to add your Chaturbate username at the end of the message and give time for the message to be answered.
  
  Shirley is very busy, but DOES help everyone out where she can :)
  
  Oct 9, 2017
  1. punker barbie and shapman88 like this.
  2. nzhere
    Roydz how long have you been her secretary? and why are you and shapman acting like self appointed CB support. Are you on CB's payroll?
    
    Oct 9, 2017
  3. roydz
    lol no we're not on CB's payroll, but we do like to help within the Chaturbate community. Sometimes the community can help when Shirley or Support are busy / out of the office.
    
    Oct 10, 2017
    
    punker barbie and shapman88 like this.
17. _pilya_
  Thank you! I seen alot of post here just straight up .. "Help, my account got banned" .. I know because I'm guilty at that. It was one of my first posting here on this forum.
  I'm not sure if you guys do this out of love, or you acctually get paid (how do i apply?), but I'm glad we get personalized reply. So overall, I do wanna say THaNK YOU for what you do, you guys are doing a great job!
  _pilya_
  
  Oct 9, 2017
  1. punker barbie, shapman88 and roydz like this.
  2. punker barbie
    I am very happy that I could help pilya. The support offered through this forum is not from Amber Cutie moderators. It's Chaturbate employees that handle the questions asked and Chaturbate is not in any way owner or operator of AmberCutie's wonderful forum.
    
    Oct 9, 2017
    
    shapman88 likes this.
18. boombastic10inches
  this is boombbastic10inches everyone know how good performer i am
  working fair on cb , when a person ask my contact number or skype " i just tell them, its not allowed"
  even other performers putting skype in their bio page .. SUCH UNFAIR RIGHT???? U KNOW THAT !
  show me proof that i violated the rules !!! coz this really pissed me off !!! so INJUSTICE !
  
  Oct 9, 2017
  2. AmberCutie
    User was banned for these recent posts. Won't be tolerated.
    
    Oct 9, 2017
    
    punker barbie, shapman88 and roydz like this.
19. crystalx91
  hello I have emailed chaturbate support and you many times. My account crystalx91 has been banned for no apparent reason and without warning. What can i do to lift this ban please?
  
  Oct 9, 2017
  2. punker barbie
    Thank you for your post, please see the DM I am sending you now.
    
    Oct 9, 2017
  3. crystalx91
    Thankyou Shirley. You have been so helpful. I also sent you a DM letting you know that my ban has not been lifted please help. Thankyou
    
    Oct 10, 2017
20. Scarlet-Lustxo
  Hey, I've signed up for Chaturbate a while ago now and I haven't gotten age-verified yet. I don't mind waiting longer I was just wondering if it was because of the holiday since it says that the age verification process takes about 24 hours or something. My name is scarletluxo
  
  Oct 9, 2017
  2. roydz
    You might want to check the name you've stated as theres no username that matches that. But scarletlustxo there is a match
    
    Oct 9, 2017
    
    shapman88 likes this.
  3. punker barbie
    Thank you for your post, please see the DM I am sending you now.
    
    Oct 9, 2017
21. Ariel Moxy
  Hello,
  
  I'm ArielMoxy on Chaturbate, and my account has been banned, but I have no idea why. If I've broken some rule please tell me and I will do everything in my power to not break any rule again. I use this site as a serious source of income, so if you could help me get unbanned I would be more than appreciative. Please help.
  
  Sincerely,
  Ariel
  
  Oct 8, 2017
  2. View previous comments...
  3. Ariel Moxy
    @punkerbarbie I did remove my Skype information from my profile and also from my list of rules. I still don't think my account has been unbanned yet? My boyfriend is also verified to show up in my shows now because I emailed support and they said it was because of his lack of age verification. I had already had him verified but maybe they missed it? Anyway I reverified him anyway just in case.
    
    Oct 8, 2017
  4. Ariel Moxy
    But yeah no skype and correct age verification now. Can I please be unbanned now?
    
    Oct 8, 2017
  5. punker barbie
    Support reports that your account is unlocked at this time. Thank you for your patience.
    
    Oct 9, 2017
22. Ojegabyxxx
  My account is banned for no reason, please help me
  
  ojegabyxxx
  
  Oct 8, 2017
  2. punker barbie
    Your account is now unlocked. It was ghosted for a short time yesterday, while the techs looked into why it was linked to multiple other accounts that had been banned in the past. Happy camming!
    
    Oct 9, 2017
23. keymoonasian
  Hi Shirley,
  
  I would appreciate if you could help clarify why my account was banned and more importantly how to get it reinstated. My partner and I were just chatting and laughing with guests while he was giving me a neck massage and all of a sudden we saw the room users diminishing and then realized that my account was banned. Please help! Thanks so much!
  
  Chaturbate Name: keymoonasian
  
  Oct 8, 2017
  2. punker barbie
    Thank you for your post. Please see the DM I am sending you.
    
    Oct 8, 2017
24. spyder
  I am never getting any of those email...I have emailed support 8 times and you once i think...but I never get any replies, I don't want to lose that account because of the affiliate, plus I have had my cb account since 2012 and don't want to change...is there any way you can help me with getting back on chaturbate? Thanks in advance, Jeff aka spyder75
  
  Oct 8, 2017
  2. punker barbie
    Thank you for bringing this to my attention. This is rather odd, all support found on your account is confirmations that your payments were sent and no report of a hacked account. Please email Support@Chaturbate.com from the email account associated with your CB account they will walk you through the process of straightening this out.
    
    Oct 8, 2017
  3. spyder
    Thank you so much for getting back with me Shirley...I do appreciate that...I have sent an email to support...I'l let ya know if they don't respond....thanks again!
    
    Oct 8, 2017
  4. spyder
    hello again Shirley...I have not heard from support about my password issue, I gave it 3 days, I did get and automated response saying they received my email, not sure what to do now
    
    Oct 11, 2017
25. spyder
  Hey Shirley,
  I have been locked out of my cb account since April, spyder75 is my user name, My account got hacked into one morning and all 600 of my tokens got spend on some model I've never seen, so I changed my password and did the 2 step verification thing and everything was good,that night my password would not work and I tried to use the password recovery option which is supposed to send a reset code in my email
  
  Oct 8, 2017
26. boombastic10inches
  hi shirley ,,
  
  myy account has been banned for no reason again
  i was asked that my friend should sign agreement to my account "boombastic10inches"
  after that they banned the account for no reason
  
  please help me :(
  
  Oct 7, 2017
  2. punker barbie
    Thank you for your post. Please see the DM I am sending you.
    
    Oct 8, 2017
27. shapman88
  Hey Shirley,
  
  I've been getting quite a few questions on exactly what the rules are for halloween costumes, since people are seeing reports of poeple getting warned/banned on twitter. would you be able to give an explicit list of the rules so it can be passed around to try to clear up the confusion (and hopefully lead to less work for the CB staff)? Thanks a ton in advance!
  
  Oct 7, 2017
  2. View previous comments...
  3. shapman88
    No worries. thanks for such a quick response. :-)
    
    Oct 7, 2017
  4. nzhere
    In other words a PC dumbed down censored inoffensive snowflake friendly funless waste of time.
    
    Oct 8, 2017
  5. Bumbles
    I don't get how cb comes up with these rules when it comes to costumes. The same laws that protect cosplayers twitch streamers. New York and California cosplayers that do it for money on the streets. You tubers and mainstream porn companies. Also protect cam models too. For some reason CB is not only the only cam site with these rules. But only streaming site with rules like these.
    
    Oct 8, 2017
28. johndaddy1
  please tell them . i am very sorry. will not do it again. i spent a lot $$. please i'm begging you. will not do it again. i have been stupid. please unbann me.i cannot live without CB.
  
  please forgive me and unbann me. please
  username:assholeloverdaddy
  
  Oct 6, 2017
  2. View previous comments...
  3. nzhere
    Hey shapeman what's it go to do with you? how about you butt out
    
    Oct 6, 2017
  4. roydz
    @nxhere @shapman88 is only stating what Shirley has already said on the matter.
    
    Oct 6, 2017
  5. nzhere
    roydz other person can surely read and shapman doesnt need to put his 2 cents in
    
    Oct 6, 2017
29. johndaddy1
  please i need help to unbanned my account. ((We have reason to believe that you may have violated our terms of service.) ) To my knowledge, I have not.
  i am not cam model but have many private show recodings that i dont want to be...
  
  username:assholeloverdaddy
  
  Oct 5, 2017
  2. punker barbie
    Thank you for your post. Support has received reports that you have tried to take advantage of our new broadcasters that didn't understand how private & password shows work yet. As much as possible, Chaturbate looks out for our broadcasters and I'm sorry but your account will remain locked.
    
    Oct 5, 2017
    
    roydz and shapman88 like this.
  3. johndaddy1
    please tell them . i am very sorry. will not do it again. i spent a lot $$. please i'm begging you. will not do it again. i have been stupid. please unbann me.i cannot live without CB.
    
    Oct 5, 2017
30. ninolovense
  Not sure what I done, but got banned, please help
  
  username: ninolovense
  
  Oct 4, 2017
  2. punker barbie
    Thank you for posting. Please see the DM I am sending you now.
    
    Oct 4, 2017
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