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@punker barbie sorry for the additional tag. luna_cam11 would really appreciate your help. She's received a message that her account is now banned permanently! And support say they will not restore this. It's really disheartening to see a model reach the top 20% and then have her account...
@punker barbie to summarise:
model luna_cam11 is venezuelan with official venezuelan passport: - Support #18588990
The age verification process keeps declining her request and is asking her to upload a copy of her drivers license. Well, she doesn't drive and does not have a license. We emailed...
@punker barbie really sorry to tag you again, support have now banned her account with no additional explanation. I guess it must all be related to Support #18588990. She's really distressed and would really appreciate your help on this. Thanks again.
@punker barbie - FYI, it's a Venezuelan passport which keeps getting declined for age verification. And unfortunately we're not getting much back from support Her model name is luna_cam11> Thanks for your help on this
I'm writing this on behalf of a friend who recently uploaded a new version of her passport to CB. Her native language is Spanish and so i'm translating the issue for her here. It is an official passport which is government issued. This is the same type of document that was...
We've been unable to promote the room using the promotion feature in CB. The tokens were deducted from the account and an error was received. This happened 3 times
Emailed support on Sunday with no response and the room is still the same. Not only was the room not promoted, but...
Hi @punker barbie
apologies for tagging you again, and your help is much appreciated. There are over ~160000 tokens in this account also and as you can imagine, this is adding additional stress to the situation. Please can we get some urgent attention from support. We understand that...
Last night, my model friend was banned for no reason whatsoeever. I was watching her show, as i have been for the past year or so and there has been no violation of the rules, in any way shape or form. It's really incomprehensible how this has happened. We've emailed...
I'm a real fan of hard working models and want to see success in this business. I know its a very hard business, physically and mentally, and i really want to spread love and support for all the models.