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Account banned for no reason. Chaturbate

Discussion in 'General Cam Chat' started by BrianTwink, Sep 2, 2015.

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  1. BrianTwink

    Joined:
    Sep 2, 2015
    Messages:
    12
    Hello Boys & Girls.
    My account on CB was suddenly banned=(
    I start to work there about month ago. All was fine except one bann with underage suspect, but it was very quckly solved by support. And now when I go online to make show I saw that my account was suddenly blocked. I didn't even go online for a week before this happen. But in my last show one guy tell that he report my room because he think I look underage/.
    So I immediately contact support and get this standart message:

    Dear ********,

    As you may have noticed, your account with the Chaturbate live cam community has been terminated. This termination is due to suspected violation of our terms of service. Any tokens currently held in your account will be disbursed to you on our next payment date.
    Let us know if you require any further assistance, and we will be happy to help!

    Thank you,
    Customer Support

    After that I can't get any answer from them about reason of bann, or how I can solve this problem.

    Maybe someone can help with advice?
     
    • Disagree Disagree x 1
  2. Puffin

    Joined:
    May 4, 2015
    Messages:
    588
    ACF has multiple Chaturbate banning threads. Other models have been banned over the same age verification issue, if you read this thread in full you can find that it was eventually resolved. You may like to connect with @punker barbie
     
  3. BrianTwink

    Joined:
    Sep 2, 2015
    Messages:
    12
    Im afraid she's offline since 31 Jule =( And I cant pm while I "noob" here. Dont want to spam to get more messages.
     
  4. mav2199

    Joined:
    Aug 28, 2015
    Messages:
    55
    Interesting......

    Didnt we all have to send in a copy front and back of a drivers liscense/ID card with proof of date and also hold it up to our face??
    What more do they want!?
     
    • Agree Agree x 5
  5. fandango

    Joined:
    Feb 6, 2015
    Messages:
    747
    Jugding by all the past threads on here they followed the standard CB routine. Recieve complaint - instaban - no real reason or reply given.
     
  6. Teagan

    Cam Model

    Joined:
    Dec 3, 2010
    Messages:
    6,327
    Yes sometimes girls even with valid verified ID on file will get reported multiple times and get banned and have to show proof they are who they say they are. OP Shirley (punker barbie here) will randomly pop on here when she feels like it but it's happening less and less. And she replies to less and less issues here as well. It's ridiculous. The only other things you can try is emailing shirley@chaturbate.com or support@chaturbate.com or on twitter which also rarely works. It's all anyone can try though. Im sorry.
     
    • Agree Agree x 4
    • Helpful Helpful x 2
  7. BrianTwink

    Joined:
    Sep 2, 2015
    Messages:
    12
    Today after 5 days I got second reply:

    Ass you may have noticed your account has been banned.

    Any tokens that have been earned will be paid out at then end of this pay period to the payment information we have on file.
    Let us know if you require any further assistance, and we will be happy to help!

    Thank you,
    Customer Support.

    They don't say about reason anything((
     
  8. Puffin

    Joined:
    May 4, 2015
    Messages:
    588
    You can email Shirley(@punker barbie) posted by Teagan above.
     
  9. BrianTwink

    Joined:
    Sep 2, 2015
    Messages:
    12
    Do it already, still no reply=(
     
  10. I_Am_Iris

    Cam Model

    Joined:
    Apr 29, 2012
    Messages:
    2,115
    Brian, while you're waiting to hear back from them, I strongly urge you to sign up with a different camsite. I know that Streammate allows men on cam, and they aren't anywhere near as ban-happy as Chaturbate is. Seriously, search "Chaturbate ban" in the search bar, and you'll see hundreds of accounts just from people who are on this forum, ALONE. Still keep pushing to get your money, but take your business somewhere where you'll actually be respected and not live in fear of losing your job for no reason.
     
    • Agree Agree x 9
  11. BrianTwink

    Joined:
    Sep 2, 2015
    Messages:
    12
    Still didn't get answer why, and still didn't get tokens. Hope to get payment at this pay period.
     
  12. BrianTwink

    Joined:
    Sep 2, 2015
    Messages:
    12
    Update.
    I get the payment from CB. Wanna say Thanks for that. Also i found out that my email was hacked. I say about it to CB support. Maybe someone go online from my account. Guess what answer I get?
    "
    As you may have noticed, your account with the Chaturbate live cam community has been terminated. This termination is due to suspected violation of our terms of service.
    Let us know if you require any further assistance, and we will be happy to help!

    Thank you,
    Customer Support"

    So, still don't know reason. And still didnt get answer from Shirley.
    =(
     
    • Agree Agree x 1
  13. Catcrazee

    Joined:
    Oct 13, 2015
    Messages:
    2
    I just went to broadcast, clicked on "email my followers", then I got a message my acct was banned. There's only 3 days left until payout. Some notice ahead of time might have been nice. I'm sure it was one of 3 jerks that I banned from my chatroom recently who like to harass me. This really sucks! I'm on food stamps now as it is and this was my only job. I hate Chaturbate's "ban now, investigate later" policy. I see why people switch over to MFC now.
     
    • Hugs Hugs x 3
  14. Catcrazee

    Joined:
    Oct 13, 2015
    Messages:
    2
    *update* Finally found out someone reported me for using pre-recorded video. WTF??? They still didn't answer me about if I will receive my money owed to me so far. Is it only me, or do they not know how to answer more than one question in an email? I am never letting "grays" in my room EVER again! GRRRRRRRRRR
     
  15. Teagan

    Cam Model

    Joined:
    Dec 3, 2010
    Messages:
    6,327
    Sad to say but even if you dont let them talk they can still pop in and report you.
     
    • Agree Agree x 2
  16. Baden

    Joined:
    Oct 24, 2015
    Messages:
    3
    That just happened to one of the models I was following. She has no chance of ever finding out what the heck happened and it's her number source of income. They terminated her account based on her saying no to a member as far as I know. Not much I can do to help the poor thing.
     
    • Agree Agree x 1
  17. alexiusbarrett21

    Joined:
    May 17, 2016
    Messages:
    1



    when i was on the site i had over 6000 viewers and had verifyied my age and i was in the middle of the show and was banned they can aparently bann u if so many people report u and it dont have to have a reason
     
  18. Nikola Tesla

    Joined:
    Mar 20, 2016
    Messages:
    533
    [​IMG]
     
    • Funny Funny x 7
  19. AmberCutie

    AmberCutie ACF Owner & Admin. (I don't work for CB.)
    Staff Member Cam Model

    Joined:
    Mar 1, 2010
    Messages:
    22,294
    Given the fact that there are probably 90 threads on the same subject, it is pretty silly that a year old (ok less but whatevs) thread was bumped for that lackluster post.
     
    • Agree Agree x 1
  20. Clair_Satine

    Cam Model

    Joined:
    Aug 31, 2015
    Messages:
    11
    Hey ! It happend to me yesterday ! It was my fault I wasnt informed about some rule and tchummmm! I wrote to the support to explain my point of view! I heard that many girls dont even try to write to than! I would say please try, sometimes it helps. I got my account back and off course will be carefull to dont break any rule again! Take a look on your profile and the rules. Avoid anythings that can treat you hard work! I know that sometimes they just kick you out. But try to ask for your account back i got mine I spended 7 months work so hard to get what i have now dont give up ! =D
     
    • Like Like x 1
  21. Clair_Satine

    Cam Model

    Joined:
    Aug 31, 2015
    Messages:
    11
    Anddddd.... I also would say ; - Have a plan B! I have my account on MFC that i never used! I will give it a try next week let you girls know. I know that sometimes to share cams or work on 2 sites gets hard.. But, try to have a second option! I felt yesterday that CB is my only incoming and even i would not make a lot on a secound website putting more efford on CB. I would at least have some audience growing somewhere else so if something like that happend again. I wouldnt start from 0... Think about that! Kisses
     
  22. punker barbie

    punker barbie Chaturbate.com
    Industry Representative

    Joined:
    Sep 1, 2011
    Messages:
    447
    If anyone ever needs help, feel free to private message me. I will try to resolve the issue in a timely manner.
     
    • Like Like x 2
    • Facepalm Facepalm x 1
  23. Nikola Tesla

    Joined:
    Mar 20, 2016
    Messages:
    533
    Mention MFC and out pops punker barbie
     
    • Funny Funny x 9
  24. ColombianCoupl3

    Joined:
    May 30, 2016
    Messages:
    2
    Hi Shirley we are so confused, our account is banned right now, we dont really know the reason... For us is difficult to understand the chaturbate support, they send us a warning while we were broadcasting and then we get banned. We want to keep working on CB please help US :(
     
  25. AmberCutie

    AmberCutie ACF Owner & Admin. (I don't work for CB.)
    Staff Member Cam Model

    Joined:
    Mar 1, 2010
    Messages:
    22,294
    Please keep in mind that people who are new to this forum cannot use the private messaging function until they finish an initiation period. (This would likely explain why you get so many posts on your profile wall here instead of PMs.)
     
    • Helpful Helpful x 2
    • Agree Agree x 1
  26. HuggyBeare

    Joined:
    Jul 19, 2016
    Messages:
    1
    Chaturbate has a history of banning account based on "they have reason to believe" which means maybe you did something wrong and maybe not. Chaturbate has no concern at all for their performers.
     
  27. Rgliggins

    Joined:
    Jul 17, 2016
    Messages:
    13
    Easy banned people without reason is really need to get lot of attention. One day new cam site go on public with new feature, great service and great innovation im sure cb will gonna die. Pls take care of every customers and model.
     
  28. Jentlemanbear

    Joined:
    Aug 8, 2016
    Messages:
    1
    Hey I can't pm you but I would really like to join CB again. I had around 30k followers and 1 yr+ on cam. My profile name is JentlemanBear on CB please if you have any tips I would appreciate it @punkerbarbie
     
  29. Chira Elena Veronica

    Joined:
    Oct 1, 2016
    Messages:
    1
    Hello guys i have almost the Same situation here with my account was closed and took my tokens without any reason what should i do to recover my tokens and my account is somebody here can will help with my problem thanck you!!!
     
  30. tigarswood888

    Joined:
    Jan 22, 2017
    Messages:
    1
    As you may have noticed, your account with the Chaturbate live cam community has been terminated. This termination is due to suspected violation of our terms of service. Any tokens currently held in your account will be disbursed to you on our next payment date.


    We reviewed the age verification information that you submitted. We were not able to approve your account to receive tokens.

    Anyone who wishes to broadcast on your account must submit photo ID. The name and birth date on the ID must be clearly legible. You must also submit a photo of the ID next to your face.

    If you are a couple each person must submit a separate performer agreement and set of photo IDs

    If a submission of yours was declined, the ID was either not acceptable or was not legible

    my reply: is this the reason the account was banned?
    but i'm not able to submit anything to you guys at all, Could some explain to me what i have done wrong, except always getting this. This termination is due to suspected violation of our terms of service. So due to suspect violation of our terms of service. Well that really just says i'm a suspect to something i don't even know what i did. I haven't been convicted of anything or even questioned about anything, so why is it all of a sudden i was just banned. I have never been given a reason, all i have received from you guys at chaturbate is ( This termination is due to suspected violation of our terms of service. ) which doesn't say exactly what i was of supposed to have done, because i have never been told, so could someone please tell me exactly in detail what i have supposedly done.

    i wrote to them for the 20th time at least
    when i was banned as a model i was in a c2c show, and all of a sudden banned.
    For 6 months i have been trying to get answers but nothing
     

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