Was busy hanging out on Chaturbate, and was unceremoniously met with the infamous Account Banned page.
Unfortunately the message didn't include a reason as to why, just the standard:
"We have reason to believe that you may have violated our terms of service. Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action."
I immediately contacted support, requesting to find out which terms of service I might have violated as I believe my behavior on CB didn't include anything ban-worthy. So far I've received an automated response to acknowledge receipt of my message, so no response from a customer service specialist yet.
Do they think I'm underage? Apparently false underage flags happen a lot. I can't verify my age right now as http://chaturbate.com/accounts/age_verification/ just sends me to another 'Account banned' page. Can I do it via email with support?
Could it be because I was reported for another reason? I do like to do some BDSM play and prefer being dominant which includes some kinky talk, but always ask the models permission first, so I don't believe I possibly offended anyone.
Other members on the forum suggested talking @punker barbie with similar cases, but I haven't figured out how to directly message anybody on ACF yet.
I have approximately 800 tokens available, but I'm not concerned about that. I am wary of using CB in the future if I could be banned for no reason without any communication. It doesn't inspire confidence. Especially after having a stable account for quite a while (months, maybe years). A quick search online led me to this forum, but also to several other members facing similar situations.
Should I just wait for support to get back to me?
Unfortunately the message didn't include a reason as to why, just the standard:
"We have reason to believe that you may have violated our terms of service. Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action."
I immediately contacted support, requesting to find out which terms of service I might have violated as I believe my behavior on CB didn't include anything ban-worthy. So far I've received an automated response to acknowledge receipt of my message, so no response from a customer service specialist yet.
Do they think I'm underage? Apparently false underage flags happen a lot. I can't verify my age right now as http://chaturbate.com/accounts/age_verification/ just sends me to another 'Account banned' page. Can I do it via email with support?
Could it be because I was reported for another reason? I do like to do some BDSM play and prefer being dominant which includes some kinky talk, but always ask the models permission first, so I don't believe I possibly offended anyone.
Other members on the forum suggested talking @punker barbie with similar cases, but I haven't figured out how to directly message anybody on ACF yet.
I have approximately 800 tokens available, but I'm not concerned about that. I am wary of using CB in the future if I could be banned for no reason without any communication. It doesn't inspire confidence. Especially after having a stable account for quite a while (months, maybe years). A quick search online led me to this forum, but also to several other members facing similar situations.
Should I just wait for support to get back to me?
