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Account banned

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Jun 5, 2021
Was busy hanging out on Chaturbate, and was unceremoniously met with the infamous Account Banned page.

Unfortunately the message didn't include a reason as to why, just the standard:
"We have reason to believe that you may have violated our terms of service. Please feel free to contact us at if you have any questions or concerns regarding this action."

I immediately contacted support, requesting to find out which terms of service I might have violated as I believe my behavior on CB didn't include anything ban-worthy. So far I've received an automated response to acknowledge receipt of my message, so no response from a customer service specialist yet.

Do they think I'm underage? Apparently false underage flags happen a lot. I can't verify my age right now as just sends me to another 'Account banned' page. Can I do it via email with support?

Could it be because I was reported for another reason? I do like to do some BDSM play and prefer being dominant which includes some kinky talk, but always ask the models permission first, so I don't believe I possibly offended anyone.

Other members on the forum suggested talking @punker barbie with similar cases, but I haven't figured out how to directly message anybody on ACF yet.

I have approximately 800 tokens available, but I'm not concerned about that. I am wary of using CB in the future if I could be banned for no reason without any communication. It doesn't inspire confidence. Especially after having a stable account for quite a while (months, maybe years). A quick search online led me to this forum, but also to several other members facing similar situations.

Should I just wait for support to get back to me?
  • Sorry to hear that.
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