Age verification keeps failling cause of Blurry Webcam Jumio App

[Lilith__Adam]

Hi there, im a new model, username Lilith__Adam, trying to start camming in Chaturbate. I have tried so many times to use Jumio verification app to no sucess. It keeps saying that its blurry, no matter how many times I try.
At the moment, im blocked of sending anymore requests, as it says that there was too many done, that I should try later.

I've sent a CB support request, where I provided my boyfriend and my own ID scans that I use everywhere that its needed.

My camera settings focus just fine, and with great detail, but everytime I try using Jumio's one, its incredibly blurry, and I have no idea how I can improve on that.
I'm hoping that @punker barbie, can help me out to have my account verified so that I can start streaming in CB asap.

Thank you, once again

 

[Rytar]

Try Using phone camera instead of webcam

 

[Lilith__Adam]

I only used phones. Android. Tried 2 different devices, same result. But thank you.

 

[punker barbie]

I have confirmed that the support team has responded to your inquiry.