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Another "I got banned and support won't respond" thread for punker barbie.

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May 19, 2021
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I was banned several days ago for unknown reasons and I'm unable to get a response from support. Based on the amount of posts here, I imagine that support is inundated by ban inquiries all day long.

However, I'd really like to resolve as soon as possible. I moderate several rooms and they can't afford to lose my support and help. =/

Ticket numbers:
17534609
17507362

@punker barbie
 
Feb 17, 2021
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1
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If you are a user that got banned it might take 2 weeks before you get response from support.
They will ignore all mails till then.
 
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May 19, 2021
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I heard back from support.

As we trust you are aware by now, you have been banned from the Chaturbate live cam community due to your fraudulent activity in violation of our terms of service and the law. Specifically, you have colluded with illicit credit card users in order to push fraudulent “tips” before the use of stolen credit card numbers was detected by our processors. These transactions have resulted in significant cost to Chaturbate in the form of chargebacks, refunds, and fees. Please note that Chaturbate reserves all of its rights to recover the full extent of its cost incurred as the result of your fraudulent activity.

I'm so upset and frustrated. Apparently someone paid me tokens using a hacked/stolen account so now I'm being held accountable for their criminal actions.
Are you serious? I have no way of knowing 'user abc' is tipping me with fraudulent means. I would have reported him, or anyone for that matter, to support if I suspected any sort of illegal activity.

I logged back into my banned account and they issued a chargeback. My balance is now at -1532 tokens.

So I guess if you ever want to get someone banned from chaturbate the secret recipe is using a stolen account or credit card to tip the model. The model then becomes the scapegoat.
 
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KMH

Cam Model
Mar 17, 2018
328
732
73
Sweden
Twitter Username
@certifiedhips
Streamate Username
certifiedhips
So I guess if you ever want to get someone banned from chaturbate the secret recipe is using a stolen account or credit card to tip the model. The model then becomes the scapegoat.
I think this is especially ridiculous on a site where there is no earnings-based ranking, and the tokens someone would tip you should have no difference to room placement (if it's still the same it was a couple of years ago). So why would someone self-tip/tip by proxy on a site like this? I'm sure the situation of someone using a stolen credit card to tip themselves to get their money is an even rarer occurence..

But more importantly, how are we as the streamers supposed to tell the difference between a fraudulent token and a legit one?

I'm glad you got your account back, this is scary stuff. I'd take a pay cut over a complete account ban any day, but the ban shouldn't have happened anyway.
 
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mariaberlin

Cam Model
Jan 12, 2018
9
7
46
berlin
Chaturbate Username
carmen_von_deutschland
What worries me most at the moment are new users that I don't know, many of whom type dryly at once or go to a private show, don't say a word and immediately disappear. I had something like that last night.
the user starts the private chat
I take 60t / 10 minutes
But as another user had just typed for a small show, I could of course not go into private,
I then wrote to please wait 5 minutes.
after exactly 5 minutes start private after 4 minutes is simply gone, without a word.
I spoke to him and wrote no reaction.
Then it occurred to me ..... Oh my god hopefully it wasn't someone who buys tokens with stolen credit cards or something.
so I took screenshots and sent everything to CB support
maybe. I'm wrong ... but I wanted to be on the safe side
because at the moment I read it very often that models are banned. where they can't help it ... mostly ... if someone tipts with the wrong token.
 
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KMH

Cam Model
Mar 17, 2018
328
732
73
Sweden
Twitter Username
@certifiedhips
Streamate Username
certifiedhips
@heimdall I'm so sorry to hear that! I hope Chaturbate can pinpoint to you *exactly* what their evidence is for this: "Specifically, you have colluded with illicit credit card users in order to push fraudulent “tips” before the use of stolen credit card numbers was detected by our processors"
 
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Jan 17, 2021
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As we trust you are aware by now, you have been banned from the Chaturbate live cam community due to your fraudulent activity in violation of our terms of service and the law. Specifically, you have colluded with illicit credit card users in order to push fraudulent “tips” before the use of stolen credit card numbers was detected by our processors. These transactions have resulted in significant cost to Chaturbate in the form of chargebacks, refunds, and fees. Please note that Chaturbate reserves all of its rights to recover the full extent of its cost incurred as the result of your fraudulent activity.
!!!!!!!!!!!!!! CONTACT A CRIMINAL DEFENSE ATTORNEY!!!!!!!!!!!!
Consult with a few different lawyers about your options and legal rights. Many lawyers don't charge for consultations.
!!!!!!!!! Don't answer any questions that may incriminate you!!!!!!!!!!!!!!!

WOW!! They are really throwing some serious accusations at you.
They are "Specifically" accusing you of credit card fraud! (don't worry about the other "illicit users" worry about yourself)

They're not saying, "Unfortunately, we received payment for tokens from a credit card that was stolen."
They are saying that you helped plan this!!
CB mentions that your behavior is a violation of the law. This shouldn't be taken lightly. There may be a chance that law enforcement will be knocking at your door.
They may ask you to go for a ride to their station to conduct an interview.

While yes, they are accusing you and saying you did this, you have not been charged for this by law enforcement, nor have you been found guilty of committing this crime.

Contact an attorney immediately before answering any questions that may incriminate you.
Do not attempt to explain or negotiate with police, credit card company, CB, anyone.
If you are falsely convicted based on something you said, this could ruin your future to credit, jobs, places to live and so many other things.


Be 100% honest with your lawyers. Disclose anything and everything that may seem questionable about credit cards or free tokens that may have been chatted about.
Chats, public and private, between anyone on CB, can be recalled off their servers for legal purposes.
Ask your attorney to get any and all materials used by CB to determine your involvement. The following is from https://chaturbate.com/law_enforcement/
MULTI MEDIA, LLC.
23615 El Toro Rd #X344
Lake Forrest, CA 92630
FAX #: 949-485-6355

in my opinion, consider your days done on CB. In their eyes, they have already acted as judge, jury, and executioner.
I don't think they will allow you to obtain another account from them.
Even if they retract their accusations, or you are found innocent, clean & clear of all allegations against you,
would you want to work for them after this?
 
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