hi @punker barbie my user is king_hotsoon I am writing this message to request your help and that you can please read me it turns out that I created a chaturbate account when my passport was expired the system told me that I had to update it because the passport had been issued in 2014 I did the process and now I get a new passport in 2023 where 9 years have passed and their system tells me that I am not the same person and I tell them that their system detected with my previous passport that it was very old I took out the new one and they tell me that I am not the same if I am the same I can show that I am the same person