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banned error

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Oct 17, 2019
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Hi @punker barbie im natalie and my account is andresplusnatalie
I have just tried to upload a passport but apparently my account got banned for no reason. I would like if you could check it out please, and let me know how we can solve this mistake.
 
I have always worked with guests and they have always had either a driver's license or passport. This time I invited a girl who didn't have a passport or license because of the difficulty of having these documents in Venezuela, This girl has an extension in the passport I uploaded the credentials with this document and I have been banned.
PD:The extension in the passport is a method that they implemented here so that the passport has 2 more years of validity

Help @punker barbie my account is andresplusnatalie
 
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I have always worked with guests and they have always had either a driver's license or passport. This time I invited a girl who didn't have a passport or license because of the difficulty of having these documents in Venezuela, This girl has an extension in the passport I uploaded the credentials with this document and I have been banned.
PD:The extension in the passport is a method that they implemented here so that the passport has 2 more years of validity

Help @punker barbie my account is andresplusnatalie


As I said in our conversation earlier, your account is being reviewed. You will receive a response by our support team as soon as they are done reviewing your account.
 
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I've been trying to communicate with chaturbate support but I still haven't had an answer
Its the weekend, and they tend to take a few days to respond anyway. Wait a few more days.
 
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Hello Dear @punker barbie,
I had troubles with my account username is gunofcum, I had download my ID documents, but without reasons CB had deleted my documents and ask me to download my international passport, I did it, but in my ID I was without make up and on international because I have make up I am looking a bit different and that's why CB is not accepting my documents, they have banned my account and the trouble is that I can't get my pay. Between, I have some tokens which wasn'
t cashed out and another tokens which was cashed out. Can you please help me with that problem or advice me how I can fix it. CB is my only work and I don't have any ways to take my payment on my e-payments. Maybe you can check my documants again, I mean both of my passports and see that with make up or without I am still the same person, the problem is because I had take first photo with ID 6 month ago, and the new with international about 1 month ago maybe that's why I am looking different, but it still me
thank you so much, I will looking forward for your reply
 
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This has caused me to ban my ID so I can't work anymore in Chaturbate. It was my only job and for a Support error. this is incredible :(

Support states your accounts will remain banned.

For privacy reasons the details will not be discussed here. Any further requests should be directed to our support line if you would like assistance.
 
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Can I create another account and start over?
@punker barbie
Any new account you create will also be banned as they ban on IP address/Payment methods added, so it's safe to assume you should look for another camsite.
 
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