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Chaturbate suspended account when verifying my identity

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Jun 9, 2021
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Hi, i created a chaturbate account and when i uploaded my ID and the picture of me holding my ID it says my account has been suspended not sure why. My ticket number is : #17660266
Hope someone can finally respond to my emails. It's been days and still no help from chaturbate support.
 
I have confirmed that Support has responded to your email.
@punker barbie
Hello, rejecting documents, reason for rejection "ID is not valid. Reason: This person is already age verified on your account. If you are replacing an existing ID, please contact support." The support service is not responding to my messages. Help me please. Account - katetwo, request (17705055).
 
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