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Chaturbate token purchase not made by me

Discussion in 'Random Chat' started by ascensionz, May 14, 2018.

  1. ascensionz

    Joined:
    May 14, 2018
    Messages:
    2
    Hi,

    I need some help here. My account was recently hacked and there were some token purchases not made by me. I was shocked to received emails stating i have made token purchases that i never made. I have been trying to contact Chaturbate billing support but have not received any replies from them.

    Someone please tell me how to i get a refund from Chaturbate please!
     
  2. CrashPad

    Joined:
    Jan 31, 2018
    Messages:
    18
  3. Lelo1

    Joined:
    May 8, 2012
    Messages:
    739
  4. ascensionz

    Joined:
    May 14, 2018
    Messages:
    2
    Chaturbate has responded and they will give me a refund.
    How long does it take to received the refund?
    Also, they have given me a password but i could not login with the password provided.
     
  5. CrashPad

    Joined:
    Jan 31, 2018
    Messages:
    18
    @Lelo1 I do believe that you should be asking ascensionz as s/he was the OP.
     
  6. Lelo1

    Joined:
    May 8, 2012
    Messages:
    739
    ha ha sorry!
     
  7. punker barbie

    punker barbie Chaturbate.com
    Industry Representative

    Joined:
    Sep 1, 2011
    Messages:
    292
    Sorry to hear about this. I’m sending you a PM to get your username and that way I can follow up with support on the password and when the refund should be credited to you, Thank you!
     
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