HELp Please verification

[Crazylatinguy]

Good afternoon, gentleman's Ladies, I upload my ID full 400 DPI scanned all weekend. national of colombia and say my id appear technically modified then in next try say other thing such UPLOAD BOTH sides, and next try another thing . and is the original please help me I need food what ugly welcome back from stripchat after COVID. What is happening
@Charlie_SC @xChloe

Username: Crazylatinguy
User from 2019

 

[Charlie_SC]

Hey @Crazylatinguy
Welcome back to the team!

Not sure how long you were gone for but we have changed many processes and increased security in order to keep our site honest and safe for all models and users.
If our moderation team has asked for more information, better/clearer photos of ID’s and/or alternative documentation, it is because we are now being more thorough with our verification process.

From what I can see, you have successfully provided the team with the requested information and your account is now active and ready to use.
Glad to have you back on board.

Note: We have a lot of new features, updated rules and a new Broadcast Centre. Ensure you familiarise yourself with all the new changes prior to proceeding to stream ​

 

[Crazylatinguy]

Hey @Crazylatinguy
Welcome back to the team!

Not sure how long you were gone for but we have changed many processes and increased security in order to keep our site honest and safe for all models and users.
If our moderation team has asked for more information, better/clearer photos of ID’s and/or alternative documentation, it is because we are now being more thorough with our verification process.

From what I can see, you have successfully provided the team with the requested information and your account is now active and ready to use.
Glad to have you back on board.

Note: We have a lot of new features, updated rules and a new Broadcast Centre. Ensure you familiarise yourself with all the new changes prior to proceeding to stream ​

Thanks,
Hugs.

Nm

 

[Crazylatinguy]

They one day aprove document and next day unapproved.
What funny technicall support I'll do my last try today already 10 times uploading and scanning full DPI RESOLUTION ndor nothing they just wanna steal the tokens.

Thanks anyways ndor nothing

 

[Charlie_SC]

I'm not sure I understand your reply.

Your documents are currently approved and there is no issue with your account.

I will send you a PM now.. please clarify the problem and forward me any error screenshots so I can assist you further.

 

[Charlie_SC]

Hello @Crazylatinguy
Our Support team has reviewed your account and have provided the following information:

• Model opened a model account
• This account was approved
• Model then opened a studio model account
• Once the studio account was approved, the individual model account was deactivated
• Models cannot have a studio account AND an individual account