Like a lot of other people it appears, I'm having problems with the new Jumio verification system. For some reason it won't take me to the webcam version, even though I click on it. It insists on taking me into the mobile phone version, which is no good to me as I'm using a PC. I've tried it on two different browsers (Firefox and Chrome) but they're both the same.
Chaturbate raised a support ticket automatically to tell me I needed to use the new system, and I've been replying to that. The ticket is 20611714 and my username is aries1960. So far they've asked me for screenshots of the problem, so I've done screenshots of the pages leading up to where I get sent to the mobile version and sent them, but since then nothing. Does anyone know how to make it go to the right version of the verification system please?
Incidentally, from reading other posts here it looks like the Jumio system uses facial recognition to compare the selfie and the driving licence photo. If I ever get that far will it confuse thngs that I'm clean shaven on my licence but now have a beard?
Any help would be appreciated. If I can't get verified then it looks like I'll have to find another site to use, which would be a shame as I've been using CB for about seven years and have nearly 6,000 followers, but if I can't get verified the site is useless to me.
Chaturbate raised a support ticket automatically to tell me I needed to use the new system, and I've been replying to that. The ticket is 20611714 and my username is aries1960. So far they've asked me for screenshots of the problem, so I've done screenshots of the pages leading up to where I get sent to the mobile version and sent them, but since then nothing. Does anyone know how to make it go to the right version of the verification system please?
Incidentally, from reading other posts here it looks like the Jumio system uses facial recognition to compare the selfie and the driving licence photo. If I ever get that far will it confuse thngs that I'm clean shaven on my licence but now have a beard?
Any help would be appreciated. If I can't get verified then it looks like I'll have to find another site to use, which would be a shame as I've been using CB for about seven years and have nearly 6,000 followers, but if I can't get verified the site is useless to me.
