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My account was banned and need a passport

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Sep 2, 2021
Hello @punker barbie

My account was banned for unknown reason and they don't let know me why.
and they said "Need a passport", even they say they accept government-issued identification cards.
I can't get passport or driving license.
There are still unused tokens in my account.

Could you please help me? @punker barbie
Some people on this forum had this problem too and you solved it.
I know I have already contacted to you before but I need your help again.

My account name is :adult_omega
Ticket is : 19831560

thank you for your support.