Hi, my details (password and email address) have been stolen and changed. I can't log in to my account because my email address has been changed. When I write that I have forgotten my password, I am advised to go to my email and confirm it, but the person who stole my information has changed my email address. I am ready to resend my reinstatement documents to them, but no response from them. Please advise me what to do and how to restore my account
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My input data stole, please help
- Thread starter Emily_Hix_
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I'm sorry to hear you are having trouble with your email account.
I am happy to assist you further with changing your registered email address on your SC profile.
Please email me directly (charlie@stripchat.com) and don't forget to mention the SC username and reference this forum in the email.
I look forward to hearing from you.
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Confirming that your direct message was received.
Please see response to your query in your emails.
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Hey.
I can see the Support team has responded to all your tickets.
The last reply from them was Wednesday (4 days ago).
If you cannot see it, email me directly and I can provide a copy.
But.. all docs are approved!
I can see the Support team has responded to all your tickets.
The last reply from them was Wednesday (4 days ago).
If you cannot see it, email me directly and I can provide a copy.
But.. all docs are approved!
Last edited:
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Are you looking at the correct email associated with your account? If so, make sure you look in the spam/junk folder
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