My mobile number can’t receive verification codes to access my account

[adams]

@punker barbie am Krissy_nile
User name Krissy_nile995
Have been unfortunate of recent that the mobile number I provided cb can’t receive codes to access my account yet it’s the same number have been sending codes on.ever since I got verified kindly help.
I’ll be glad if am worked on.

 

[punker barbie]

I have confirmed that our Support team has contacted you.

 

[Brenda]

@punker barbie is there a reason why only certain people get responded to on here? It’s a legit question????