Paxum is getting me nervous

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May 16, 2020
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Hi!

So, a week ago I transfered money from CAM4 to my Paxum account, from 5 days ago until now I'm trying to transfer the money to my Visa debit/credit card and didn't have success. On the app It says that my ID and Address are both verified but on the website says that my documents are being reviewed.

I emailed them more than 3 times and didn't get any answear yet. I opened a solicitation on the website and they didn't respond it either.

I'm freaking out!

IS there anyone here on the forum representing Paxum? The support is Just ignoring me for days.

Thank you for your attention!
 
Apr 12, 2020
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Paxum is as fast as an apoplectic snail.

You should have used a mastercard rather then a visa if you wanted a fast paxum/bank transfer.

Their support is shitty as hell, don't count on them.

You'll receive your money, they aren't robbers. They are just slowpokes.
 
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May 13, 2020
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Call them! My verification was approved less than an hour after I called to check in on the status. I have gotten great service from them via phone support but not as much through web and email
  • +1 (866) 347-4781
 

Mila_

Cam Model
Apr 3, 2015
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You'll receive your money, they aren't robbers. They are just slowpokes.
Yeah I wouldn’t be so sure. Everyone thought Payoneer/Firstchoicepay were legit too until they weren’t and they closed, there’s models who kept savings there and lost hundreds of thousands of dollars. Same thing happened before with another e-wallet: epassporte. Exact same scenario. I would never trust an e-wallet with my money, they are almost always working with shady banks in Cayman Islands or Panama and managed by questionable people who opened their service for money launderers, and found the adult industry need for payment solutions in the process. When authorities start to dig they close up shop and take everyone’s money with them. Keep far away if possible and if that’s your only option then withdraw everything as soon as it hits the account. Don’t sleep on it or you will wake up one morning with all of your funds gone. Not saying this is what is happening right now on OPs case just something that is definitely within the realm of possibility
 
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Mila_

Cam Model
Apr 3, 2015
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Some people lost their last payout too when Payoneer and ePassporte closed down. So even if you don’t keep savings there whatever you have in the account is never safe
 
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ClaraBlack

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Jul 11, 2014
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I use Paxum and it is....weird. They have improved a lot during these last years tho. Also they are usually late replying tickets but I can "guanratee" you that they will respond (i've opened a bunch of tickets with them for reference).

I would not keep my savings with them apart from because if they shut down you will lose your money, because they charge you if you do not make any action during 6 months. Also their fees suck, 13$ for a transaction to an external card.