Payment error

[Carmen_Monroe]

Hi
due to an error with Sepa payments, I was accidentally paid twice, so I was overpaid by €1,208.10. I then received no further payment for the following weeks to compensate for this sum that was overpaid.

So I haven’t got the following payments:

13. Juni 2022 02:59
EUR Überweisung (SEPA), EUR
6792(339,60 $)

20. Juni 2022 02:59
EUR Überweisung (SEPA), EUR
10030(501,50 $)

27. Juni 2022 02:49
EUR Überweisung (SEPA), EUR
12608(630,40 $)

With the last payment(630,40$), my „debts“ should actually be settled. According to my bill, Stripchat should have paid me 251€ this week, but i only received 176,02€.

I would be so happy if someone could help me in this case!

 

[Carmen_Monroe]

Already got in touch with the support team

 

[Charlie_SC]

Hey @Carmen_Monroe
I can see the Support team has already provided you with assistance on this matter.
If there are any further issues, please do not hesitate to reach out to me directly