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Payment rejected due to Paxum verification

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Dec 21, 2021
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Hi my payment got rejected as my Paxum acc was under review . It’s now been sorted out so now I can receive payments once again etc but my payment is saying rejected ? As it’s still Tuesday is it possible stripchat could try process payment again ? I Really need my payment. I’ve been messaging stripchat support ALL morning but no reply. Not really good customer service at all. I’ve been stressed just waiting on an answer to appear .
 
Hi my payment got rejected as my Paxum acc was under review . It’s now been sorted out so now I can receive payments once again etc but my payment is saying rejected ? As it’s still Tuesday is it possible stripchat could try process payment again ? I Really need my payment. I’ve been messaging stripchat support ALL morning but no reply. Not really good customer service at all. I’ve been stressed just waiting on an answer to appear .


Hey @Reniyahrucci
I am happy to look into this for you. Please email me directly at charlie@stripchat.com and provide/confirm the below information:
  • Username:
  • Registered email address for this account:
I look forward to hearing from you.
 
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