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Payout Issue!

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Jan 7, 2021
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hey guys! so i waited until i had a good amount of tokens before cashing out... well i clicked "transfer tokens to cash" before putting any payment information. but it still put my token balance at 0. i immediately put my payment information afterwards. any one else done this? will i still get my money?
 
hey guys! so i waited until i had a good amount of tokens before cashing out... well i clicked "transfer tokens to cash" before putting any payment information. but it still put my token balance at 0. i immediately put my payment information afterwards. any one else done this? will i still get my money?
Tokens converted are never lost, and you can view them at https://chaturbate.com/affiliates/stats/. They will remain 'owed' to you until you are paid out. If you have questions, please be sure to reach out to Support at support@chaturbate.com so they can assist with your specific account.
 
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