Ping chaturbate servers

[Aiden Peach]

Hi!

I am having problems streaming during chaturbate peak hours becuase my bitrate keeps going crazy.

Chaturbate claims the problem lies with my internet provider but they need the ping log to see where the drop happens, if it is on their servers or chaturbate.

I have contacted chaturbate but respond time can be long so thought I ask here if anyone know the IP of their european servers?

 

[AudriTwo]

You might be able to do a traceip to figure out all the IP/server routes. I think.

 

[Aiden Peach]

You might be able to do a traceip to figure out all the IP/server routes. I think.

How do I do that? I can only find the US original IP.

 

[AudriTwo]

How do I do that? I can only find the US original IP.

You just type Chatutbate.com

How to Trace an IP Address: 12 Steps (with Pictures) - wikiHow

Tracing an IP address will give you its approximate geographic location, and it's actually pretty easy to do. There are several online IP trackers that allow you to search for an IP address, including WolframAlpha and the Spiceworks IP...

www.google.com

 

[Aiden Peach]

You just type Chatutbate.com

How to Trace an IP Address: 12 Steps (with Pictures) - wikiHow

Tracing an IP address will give you its approximate geographic location, and it's actually pretty easy to do. There are several online IP trackers that allow you to search for an IP address, including WolframAlpha and the Spiceworks IP...

www.google.com

Only getting the US IP. Tried entering it in traceIP services but they only give back that it is based in the US. Not sure how to find the specific amsterdam server.

 

[Brit]

For future readers, you can choose a server to test by using CB's custom speed test: https://chaturbate.speedtestcustom.com/

Edit: I'm an idiot and think I misunderstood this entire thread.

 

[AudriTwo]

Maybe @punker barbie will be able to assist?

 

[Fatquack]

You can try
traceroute chaturbate.com
from the commandline.
I don't know which server is closest to you, but the one I get in Europe is 104.18.91.31, Chaturbate uses Cloudflare, so they probably have many ip numbers.

 

[Lelo1]

Speed Test
you could try an internet speed test when the issue is and is not happening.
You want to look at the upload speed.
https://speed.measurementlab.net/#/



Try different OBS servers
from https://support.chaturbate.com/cust...24140-chaturbate-video-pops-and-ingest-points


for CB OBS default is
rtmp://live.stream.highwebmedia.com

They also offer
rtmp://live-backup.stream.highwebmedia.com
as a backup

You could also try one or more of the RTMP servers they list directly.

Europe
EU: Amsterdam, NL
RTMP URL: rtmp://live-nld.stream.highwebmedia.com/live-origin

EU: Alblasserdam, NL
RTMP URL: rtmp://live-alb.stream.highwebmedia.com/live-origin

EU: Frankfurt, DE
RTMP URL: rtmp://live-fra.stream.highwebmedia.com/live-origin

EU: Madrid, Spain
RTMP URL: rtmp://live-mad.stream.highwebmedia.com/live-origin

EU: Milan, Italy
RTMP URL: rtmp://live-mxp.stream.highwebmedia.com/live-origin

EU: Warsaw, Poland
RTMP URL: rtmp://live-waw.stream.highwebmedia.com/live-origin

EU: Belgrade, Serbia
RTMP URL: rtmp://live-srb.stream.highwebmedia.com/live-origin




Trace Route
to run a traceroute on windows 10

1. click the start button
2. type cmd
3. press return
4. when the command line opens, type or paste in, tracert live.stream.highwebmedia.com
5. wait till you see trace complete.

on mac

1. from the dock (bottom of screen), click on finder
2. click on the go menu (white bar, top of screen)
3. choose utilities
4. double click on terminal
5. when the terminal opens, type or paste in, traceroute live.stream.highwebmedia.com
6. wait for traceroute to complete

You can copy and paste the results. you might want to run this command several times when the issue is happening, and when the issue is not happening. Look for large changes in the ms.




Other things to consider
Is there anyone else who might be using your internet connection at the time the issue is happening?
Have you tried using lower bit rate when the issue is happening?
If your using wireless, does moving closer to the router help when the issue is happening?
When was the last time you rebooted your modem, router, computer?
During peek hours, when the issue is happening have you tried streaming to another services? (twitch, youtube) ((some thing appropriate))
Have you considered calling your ISP?
If your using OBS, have you tried the streaming option built into the CB website?
Alternatively, if your using the CB website, have you tried OBS?

 

[Aiden Peach]

Thank you all for the help! I have an ongoing contact with one of their system administrators now and we are trying to solve it