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Problem to adding my document

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Jul 17, 2019
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Hi @punker barbie i never had any problem adding my document to multiple accounts before but now its not letting me do it.
I want to add my ID on this account, after my old passport is expired “nekolicious143” (130k followers). I previously used it on the account “yummienenita” with name abbreviations (JPTB) i sent them a ticket but they dont reply. Thank you in advance if you can help me.

Nekolicious143
Ticket number is 19360004
 
I have confirmed that our Support team has responded to your request.

Hi @punker barbie. thanks for taking an interest in my problem. Support did respond but just with at common email. They keey saying i need use another account, but the only account i use is nekolicious143, the one where my passport is expire and im trying to add the new one, but always same answer:

Your age verification was declined for the following reason:

Thank you for submitting your identification for review. As our records show you are already approved on an existing account, please use that account.


The other accound i did just made 2 years ago but then i did always work on nekolicious143 (they can verify checking the statistics of hours/streaming/days on one of the website (wont post links here).

I really dont know what i can do anymore, on 5 years camming i did always respect all the rules, never got a warning. Anyway thank you @punker barbie for trying helping me.
 
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