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Shows not showing up in earnings.

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Nov 17, 2016
170
80
111
NYC
I do not know what the heck Streamate is trying to put us through. First that stupid verification thing that had me off for a month, and lost thousands. Then they stop checks to Canada. Now, two times, I have not been paid for my shows. I do NOT start until it says 30 seconds. Twice now, the show didn't register. Just now I did 2 minutes, and it didn't show anything. Anyone else?
 
Nov 17, 2016
170
80
111
NYC
I do not know what the heck Streamate is trying to put us through. First that stupid verification thing that had me off for a month, and lost thousands. Then they stop checks to Canada. Now, two times, I have not been paid for my shows. I do NOT start until it says 30 seconds. Twice now, the show didn't register. Just now I did 2 minutes, and it didn't show anything. Anyone else?
I reported it to support, and the show as replaced in 5 minutes.
 
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Sunshineseeker

Cam Model
Jul 21, 2020
108
129
31
I've noticed recently that shows are not showing in earnings right away but if I check back they update within 5 minutes. I don't always check earnings immediately after a show so not sure if this delay is the new normal, kind of like how gold show earnings always take a few minutes to display. 🤔🤔
 
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AudriTwo

Cam Model
Jul 25, 2014
8,770
32,873
293
Twitter Username
@audritwo
Streamate Username
audritwo
This happens every once in awhile. Sometimes the payment processor slows down. Idk why.

Nothing to be alarmed about. If a payment doesn't go through. Message liz.
 
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May 23, 2019
36
51
51
London, UK
Streamate Username
BE_WOW
Ive noticed that too and issues started last week...But ive noticed that if your shows dont show up to Earning page on ur stream, they will show up on ur model page if u refresh the page. Dont worry, no penny will be lost! 👍

For example last night i was unable to login for more than 1 hour and a half. It's annoying when ure ready to work and u cant. It kills ur mood immediately!
 
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