Hello there,
It's nice to finally speak up on the forum. I've been reading it for a while, getting amazing tips from all you good people. I'm new to camming, but I've put together a really great set-up and a really great profile...the works. I've covered all the basics and then some, ready to jump into it full steam ahead.
Which is why I was so shocked when Streamate deleted my account without explanation.
Here's the story: I submitted all the necessary documents, info, etc. They replied by deleting my photo ID submissions and emailing me with the question: "where are you streaming from? please contact smsupport to explain" I figured there was an IP address conflict, since I'm a U.S. citizen currently studying abroad. I explained my situation in full and resubmitted my materials. They deleted them again and sent me a blank email. I responded asking what the email was meant to contain...and resubmitted my documents. They responded again with an email that contained the text: "where are you streaming from? please contact smsupport to explain" I responded in greater detail and submitted my documents again. Once again, they deleted them and sent me a blank email. I emailed them asking if there was a problem, expressing willingness to work through it and resubmitted my docs.
Now my account doesn't even exist any more. My log-in info doesn't work. And they're not responding to my emails.
What a slap in the face to someone who was so ready to go. I have no idea what happened.
Does anyone have any similar experience with SM? Any insight? Do they have a problem with the fact that I'm currently abroad that they just don't have to nerve to tell me about?
Please help.
It's nice to finally speak up on the forum. I've been reading it for a while, getting amazing tips from all you good people. I'm new to camming, but I've put together a really great set-up and a really great profile...the works. I've covered all the basics and then some, ready to jump into it full steam ahead.
Which is why I was so shocked when Streamate deleted my account without explanation.
Here's the story: I submitted all the necessary documents, info, etc. They replied by deleting my photo ID submissions and emailing me with the question: "where are you streaming from? please contact smsupport to explain" I figured there was an IP address conflict, since I'm a U.S. citizen currently studying abroad. I explained my situation in full and resubmitted my materials. They deleted them again and sent me a blank email. I responded asking what the email was meant to contain...and resubmitted my documents. They responded again with an email that contained the text: "where are you streaming from? please contact smsupport to explain" I responded in greater detail and submitted my documents again. Once again, they deleted them and sent me a blank email. I emailed them asking if there was a problem, expressing willingness to work through it and resubmitted my docs.
Now my account doesn't even exist any more. My log-in info doesn't work. And they're not responding to my emails.
What a slap in the face to someone who was so ready to go. I have no idea what happened.
Does anyone have any similar experience with SM? Any insight? Do they have a problem with the fact that I'm currently abroad that they just don't have to nerve to tell me about?
Please help.