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Thanks Streamate

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James_and_Aiden

Cam Model
Sep 20, 2020
337
610
31
United Kingdom 🇬🇧
Twitter Username
@JamesBeaufoot
Streamate Username
JamesandAiden
Chaturbate Username
JamesBeaufoot
After working 70+ hours per week on your platform, with hundreds of 5 star reviews.. generating $1000s per week consistently in the past..

We’ve dropped to a 4 Star rating, because of the cheap ass customers you are attracting with all the nudity and mass amounts of sex farm studios located in Colombia that is now plastered all over your platform.

We have a rate of 4.99/5.99 per minute to deter the toxic members, but somehow when I contacted support after a member had spent 1+ hour in a Private Show with us and left a 1 Star rating, you wouldn’t remove it?

Today, we have received a 1 Star rating from a member who did really short shows (around $8) in total from 3 Privates and left 1 Star Rating yesterday.. I guess you won’t remove that either?

Surely if you spend 1 hour with us means you absolutely hated every minute of it?

We have put my time and effort into reporting 100s of the disgusting Colombian models riddled with STDs and black teeth that are nude in free chat, and James has exclusively steamed on your platform for years (James).

Thanks a lot. Fuck you too!
 

AmberCutie

ACF Owner & Admin. (I don't work for CB.)
Staff member
Cam Model
Mar 1, 2010
28,766
7
120,894
0
AmberLand (Seattle, WA)
Twitter Username
@amberlynnegirl
MFC Username
AmberCutie
ManyVids URL
https://www.manyvids.com/Profile/1000458969/AmberCutie/
Upvote 0
I'm very sorry they did you like that! :(

I recently saw a model on there (in the #1 spot) talking to the guys in her room about her OnlyFans page, and I think even had Twitter/OnlyFans info plastered across the screen. I got the impression she probably does that all the time (Ignores the rules). It just sucks that other models can't do all that, because they'll get suspended/banned.
 
Upvote 2

James_and_Aiden

Cam Model
Sep 20, 2020
337
610
31
United Kingdom 🇬🇧
Twitter Username
@JamesBeaufoot
Streamate Username
JamesandAiden
Chaturbate Username
JamesBeaufoot
I'm very sorry they did you like that! :(

I recently saw a model on there (in the #1 spot) talking to the guys in her room about her OnlyFans page, and I think even had Twitter/OnlyFans info plastered across the screen. I got the impression she probably does that all the time (Ignores the rules). It just sucks that other models can't do all that, because they'll get suspended/banned.
It’s very unfortunate for those who work hard and follow the rules.

We see it every day, they last for months before getting banned also.
 
Upvote 0

Poison_Ivy21

Cam Model
Oct 6, 2014
1,407
6,377
513
27
Texas
www.streamate.com
Twitter Username
@Poison_IvySM20
Streamate Username
Poison_Ivy20
I'm very sorry they did you like that! :(

I recently saw a model on there (in the #1 spot) talking to the guys in her room about her OnlyFans page, and I think even had Twitter/OnlyFans info plastered across the screen. I got the impression she probably does that all the time (Ignores the rules). It just sucks that other models can't do all that, because they'll get suspended/banned.
Did you report her?
 
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Reactions: AudriTwo
Upvote 0

EliMarie717

Cam Model
Dec 19, 2019
4,943
10,209
81
Twitter Username
@EliMarie717
Streamate Username
EliMarie717
ManyVids URL
https://www.manyvids.com/Profile/328205/EliMarie717/
Clips4Sale URL
https://www.clips4sale.com/studio/92217/marie717
After working 70+ hours per week on your platform, with hundreds of 5 star reviews.. generating $1000s per week consistently in the past..

We’ve dropped to a 4 Star rating, because of the cheap ass customers you are attracting with all the nudity and mass amounts of sex farm studios located in Colombia that is now plastered all over your platform.

We have a rate of 4.99/5.99 per minute to deter the toxic members, but somehow when I contacted support after a member had spent 1+ hour in a Private Show with us and left a 1 Star rating, you wouldn’t remove it?

Today, we have received a 1 Star rating from a member who did really short shows (around $8) in total from 3 Privates and left 1 Star Rating yesterday.. I guess you won’t remove that either?

Surely if you spend 1 hour with us means you absolutely hated every minute of it?

We have put my time and effort into reporting 100s of the disgusting Colombian models riddled with STDs and black teeth that are nude in free chat, and James has exclusively steamed on your platform for years (James).

Thanks a lot. Fuck you too!
If someone spends an hour in your room, and leaves a 1 star it really should be removed.
It could have been a simple slip on the touchpad w sticky fingers.
Hopefully, it was just the support person that you asked and another different, support person will clear it for you.

Over the 6 years, I've been on SM different support people always give me different answers on things. It really does depend on who you talk to. They all seem to interpret the rules differently, and subjectively, which can be super frustrating and confusing. Just like how different rules seem to apply to different models. I suspect it has more to do with the budget allotted to model support, rather than anything else. So I bet it's a really tricky business accounting issue regarding time and money that can be put into training new support members. Rather than anything personal toward us.

I love the site, but it sure would be sweet to have some consistency across the board, in how models are treated by support.
 
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Upvote 0

EliMarie717

Cam Model
Dec 19, 2019
4,943
10,209
81
Twitter Username
@EliMarie717
Streamate Username
EliMarie717
ManyVids URL
https://www.manyvids.com/Profile/328205/EliMarie717/
Clips4Sale URL
https://www.clips4sale.com/studio/92217/marie717
One practical step toward remedying this situation, without spending extra, would be to have the support people identify themselves when they respond to a ticket. That way we know which person we are talking to, and it's easier on SMs end to figure out who needs additional training and/or clarification on the site rules. I think this would be a helpful way to move forward without causing the support budget to suddenly go through the roof, and detract from the marketing budget or Member support budget, which in my mind should always be higher spending priorities.
 
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Did you report her?

No, because she seems like a sweet person, and I don't want to be the one who gets her into trouble. Now if she had done something fucked up like, say, had a child on camera, then yeah, I would've reported her.
 
Upvote 0

James_and_Aiden

Cam Model
Sep 20, 2020
337
610
31
United Kingdom 🇬🇧
Twitter Username
@JamesBeaufoot
Streamate Username
JamesandAiden
Chaturbate Username
JamesBeaufoot
This questionable comment aside, why do you guys spend so much time reporting other models?
Because when there’s 4 pages of nude male models, we don’t make anything on Streamate.

Who would pay $4.99/5.99 for a service being given on free chat? I wouldn’t either.
 
Upvote 0
Upvote 0

James_and_Aiden

Cam Model
Sep 20, 2020
337
610
31
United Kingdom 🇬🇧
Twitter Username
@JamesBeaufoot
Streamate Username
JamesandAiden
Chaturbate Username
JamesBeaufoot
The Colombian comment was too rude tbh.
Probably.

We have quite a few good Colombians friend models and even a customer or two. It was more targeted towards the studios that take advantage of all these novice cam models.

We’re all human at the end of the day and all say stupid shit when enraged.

I’ve apologised for our error and at the end of the day, we’d go out our way to help other models and give back to the communities we are involved in.
 
Upvote 0
D

Deleted member 55529

Guest
I understand the studio thing sucks but in South America accessing technology it's a privilige. In this forum most of you are from first world countries. So for these people a studio might be good, not shady.
 
Upvote 0

Catalina SM

Streamate.com - EU
Industry Representative
Jul 19, 2018
218
352
63
Europe
streamatemodels.com
Twitter Username
@StreamateEurope
After working 70+ hours per week on your platform, with hundreds of 5 star reviews.. generating $1000s per week consistently in the past..

We’ve dropped to a 4 Star rating, because of the cheap ass customers you are attracting with all the nudity and mass amounts of sex farm studios located in Colombia that is now plastered all over your platform.

We have a rate of 4.99/5.99 per minute to deter the toxic members, but somehow when I contacted support after a member had spent 1+ hour in a Private Show with us and left a 1 Star rating, you wouldn’t remove it?

Today, we have received a 1 Star rating from a member who did really short shows (around $8) in total from 3 Privates and left 1 Star Rating yesterday.. I guess you won’t remove that either?

Surely if you spend 1 hour with us means you absolutely hated every minute of it?

We have put my time and effort into reporting 100s of the disgusting Colombian models riddled with STDs and black teeth that are nude in free chat, and James has exclusively steamed on your platform for years (James).

Thanks a lot. Fuck you too!
Please email me directly when you need something, you already have my email and we exchanged several emails with ss reports.
 
Upvote 0

Catalina SM

Streamate.com - EU
Industry Representative
Jul 19, 2018
218
352
63
Europe
streamatemodels.com
Twitter Username
@StreamateEurope
Catalina is the best person to assist models on the site. BEST and I mean it! She always assist, always have good manners, always respect and has lots of empathy for us. Not like other model support stuff. (Catalina I miss you, in case you know who I am :***)
Of course I know who you are. Thank you very much for the very kind words. I also miss our conversations. You can always email me to say a 'hello' :)
 
Upvote 0