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this age verification thing eventhough i ve been verified before and they are not accepting my ID

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Apr 5, 2020
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hello all,
i ve read some past threads and i ve noticed many people received help from here with their issues on chaturbate. this is very nice.
so i was online and suddenly i got disconnected and received a message that i need to do the age verification again eventhough they approved my id before. i did sent again a photo of me holding my id and another one just with my id. they rejected it and they say this was approved before.
i don t know what they want from me. i am able to go online but i m not able to receive tokens. do they want a photo of me holding my passport?
they did not specify any reason whatsoever.
@AmberCutie can you please help a sister?
thank you very much
 
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