Verification

[Illumin01]

Hello, I've submitted my ID and face next to ID but I'm still not able to verify my account they tell me; This person is already age verified on your account. If you are replacing an existing ID, please contact support. At the same time my account isn't verified and I can't receive any tokens, I contacted support but still nothing

Username: illumin01

 

[Illumin01]

@punker barbie, could you please help

 

[punker barbie]

Hello, I've submitted my ID and face next to ID but I'm still not able to verify my account they tell me; This person is already age verified on your account. If you are replacing an existing ID, please contact support. At the same time my account isn't verified and I can't receive any tokens, I contacted support but still nothing

Username: illumin01

As Support has explained, a second form of identification is required for the second, unverified person that appeared on camera. Please do not continue to submit documentation for the person that is already verified.