Wrong token option was selected jumped from 200 to 4050.

[NotYourNeighbour95]

Hello people,
I wanted to buy 200 tokens and after purchase I was suddenly shown that I bought 4050, which the receipt proves. I have already filled out the contact form, but unfortunately I have not received a response yet. Since I can not afford just 4050 Tks, I would like to refund them (I also have not spent anything ).

My name: NotYourNeighbor95

Does anyone know if this is possible?
Thank you in advance!

With kind regards,
NotYourNeighbor95

 

[NotYourNeighbour95]

I saw on the forum that you help many people, does my case apply there too? @punker barbie
Thanks in advance! : )

 

[yummybrownfox]

Hello people,
I wanted to buy 200 tokens and after purchase I was suddenly shown that I bought 4050, which the receipt proves. I have already filled out the contact form, but unfortunately I have not received a response yet. Since I can not afford just 4050 Tks, I would like to refund them (I also have not spent anything ).

My name: NotYourNeighbor95

Does anyone know if this is possible?
Thank you in advance!

With kind regards,
NotYourNeighbor95

There have been other posts on here about this happening to other Chaturbate members too. It's crazy that CB still hasn't fixed this issue.

 

[NotYourNeighbour95]

There have been other posts on here about this happening to other Chaturbate members too. It's crazy that CB still hasn't fixed this issue.

Yeah I also read that a few hours ago. Its crazy because this could really mess some people financial life up.
Thanks for commenting

 

[punker barbie]

I have confirmed that the support team has responded to your inquiry.

 

[NotYourNeighbour95]

Thank you so much @punker barbie !