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Recent content by billyjenkin

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    "Your IP has been blocked." Unable to chat, but can log in and tip

    Any help please? It's been a week
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    "Your IP has been blocked." Unable to chat, but can log in and tip

    Recently started getting this and it happened during a private show. I was chatting then all of a sudden, this popped up. I can't DM or PM any models, but I can login and tip. I submitted a help ticket last week but nothing yet. Any suggestions? Username - alexjean23
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    How do you block a user?

    I am a viewer
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    How do you block a user?

    I see the option to ignore a user but then they can still see what you type. You just don't see what they type. Is there a way to completely block a user so they don't see you anymore?
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    "Unable to send tip. please contact support"

    @punker barbie It's been over 2 weeks now. Can I just ask for a refund at this point? I have had no replies from CB other than they "received my inquiry".
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    "Unable to send tip. please contact support"

    Oh thanks for clarifying. I didn't know that. I'll keep my tags to @punker barbie
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    "Unable to send tip. please contact support"

    @Vixxen81 Then what else can I do? My tokens are locked up and support hasn't replied in 10 days. I have not created any new tickets to slow down my process. Other people with similar issues are getting responses in under 2 days.
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    "Unable to send tip. please contact support"

    @punker barbie I know you've stated this two times already, but its been almost 10 days and I've heard nothing. I have not been banned, I just can't tip or talk to models. Can I ask for a refund on my tokens and just create a new account? 10 days with no reply from CB seems like something is wrong.
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    Account banned after token purchase

    How can you tell you were banned? Does something pop up when you log in?
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    Is "unable to tip" the same thing as your account being banned?

    Just curious, I can log into my account. I have almost a 1,000 tokens but I can not chat in chatrooms with models and I can not tip. Does this mean I'm banned? Or is there a different message when you are banned?
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    "Unable to send tip. please contact support"

    @punker barbie , I just found out I can not chat with models either. I tried letting my regular models know what happened, but my messages can't be seen. Is this normal? Am I considered banned? Not sure what I did or what happened. I still have almost 1,000 tokens in my account
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    account suspended/chaturbate/broadcast suspended

    Support hasn't replied to me in over a week. not sure what is going on.
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    "Unable to send tip. please contact support"

    Is there anything you recommend I do? It's been over a week since the issue began. I don't want to email them again as I heard it puts you in the back of the line. When do you think I should try contacting them again?
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    "Unable to send tip. please contact support"

    Okay thank you. They have never taken almost a week to reply. So little shocked by this. Hopefully they respond soon
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    "Unable to send tip. please contact support"

    @AmberCutie any way to check on this? still no response and its been 4 days
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