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Recent content by Catalina SM

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  1. Catalina SM

    Need Guidance on Creating an Independent Model Account

    Hello Camila, I have sent to you a DM here.
  2. Catalina SM

    How do you use social media to strengthen your cam presence?

    I’m present on Wecamgirls and we always respond to the forum threads we have access to. As many of you know, some discussions are only visible to registered models, so we’re not able to view or reply to every thread. Regarding the offer, I want to reassure everyone that all requirements have...
  3. Catalina SM

    How do you use social media to strengthen your cam presence?

    Hi everyone! I’d like to step in and clarify a few things in a respectful and transparent way, especially since I see frustration, confusion, and some serious accusations being made in this thread. First of all, Alex is not a scammer and is not misleading models. Alex is an official...
  4. Catalina SM

    need additional support? -streamate model support references-

    Please make sure you update this list with the following: UK & Australia- catalin@streamate.com North America - liz@streamate.com Romania - romanian@streamate.com Portugal/Brazil - portuguese@streamate.com French speaking countries - french@streamate.com RU speaking countries -...
  5. Catalina SM

    Streamate payment

    Hi there, it depends on your location - the payment option vary depending on the region you are from. You can email me with your nickname and your country of residence and I can send you the list of available payment options.
  6. Catalina SM

    Streamate proof of address rejected

    Hi there, please email alex@streamate.com and send to us your nickname. We will check what the issue is and let you know the details. Thanks :)
  7. Catalina SM

    Streamate is coming to the United Kingdom in October

    Hi everyone! A while ago we have sent a newsletter to all our Streamate UK Models about a workshop we'll be hosting on October 20 in London. This is just a reminder for those who did not register yet. Please contact catalin@streamate.com to book your spot. This event is reserved for...
  8. Catalina SM

    need additional support? -streamate model support references-

    Hi everyone, Here's an updated list of SM contacts for StreamateModels: United Kingdom / Australia: catalin@streamate.com Europe: catalina@streamate.com or @Catalina SM North America: kelly@streamate.com or liz@streamate.com Brazil: walter@streamate.com Netherlands / Germany...
  9. Catalina SM

    Is a streamate ban 'final'?

    Hi, where are you from? I am dealing with EU models only, but if I know where you're from, I may be able to give you another contact.
  10. Catalina SM

    I would love to open a new account

    Hi, if you streamed more than 10 hours on your previous account registered under the studio, without being released by them from the protection, you will not be able to work on a new account for 6 months (applied from the last stream).
  11. Catalina SM

    Bandwidth on Streamate

    Hi, most probably yes. The recommended streaming settings are HD720p and HD1080p. Our streaming interface works on low latency technology, which requires a strong equipment and bandwidth to be able to sustain a good quality stream. I assume you will be able to stream, but in low streaming...
  12. Catalina SM

    unfair regional traffic on streamate

    Actually it was never an option that performers can choose any country they want. In the past models were able to get another country which was not part of their selection by using a proxy or VPN. This has changed for 1 year now and display countries are given based on the country from the ID...
  13. Catalina SM

    Have an issues i need to run by people

    Did you get in touch with our support by live chat or WhatsApp? Try to give as much info as possible to them about what have happened with dates and times.
  14. Catalina SM

    Star Rating hasn't budged

    Hi, if you got from 5 different customers ratings of 5 stars, your profile average should display 5 stars. If it displays 4, it means they were not calculated properly. If you're from Europe, drop me an email and I'll help with that. For US feel free to reach out to either kelly@streamate.com or...
  15. Catalina SM

    Where Do We Get Swag

    Hi, yes, like Dan said, we usually give swags at tradeshows. I know my colleagues from US will attend XBIZ next year. :)
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