Unable to access my account due to a change of password without my consent

[GrandM254]

Hello @Stella_SC I have an issue. I have had a stripchat account which my friend helped me register. So he was the one who opened the account on my behalf and he had full control of the account ie the email and the authentication. So due to some misunderstandings he has decided to change everything in my account including the password of my stripchat account and I cant access it any longer. When I tried to log in it brings an error of wrong credentials. He even changed the password of the email and logged it out of my phone. So I cant access the email but I can prove that the account belongs to me because I got my verification documents with me. Please help me recover my account.

My username is Bunnygal_

 

[Stella_SC]

Hello @GrandM254

Please reach out to our Official Support team for assistance. They will need to verify your identity, and ensure that you are the Account Holder. If you get access back in to your account, please change the email and password immediately and turn on 2 Factor Authentication. Going forward, make sure that you do not share your login information with anyone .

To contact Support, scroll to the bottom of the Stripchat page, click Support & FAQ, then Submit a Support Ticket.