AmberCutie's Forum
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    Only persons aged 18 or over may read or post to the forums, without regard to whether an adult actually owns the registration or parental/guardian permission. AmberCutie's Forum (ACF) is for use by adults only and contains adult content. By continuing to use this site you are confirming that you are at least 18 years of age.
  1. Stella_SC

    My account got banned on live streaming today. They saying i was streamed unregistered person. But face also veryfied.. why stripchat team. Please..

    Hello @LotusLakshi I can take a look into it for you. I will PM you for your details.
  2. Stella_SC

    Account suspended

    Hello @SCRIPTA Yes, if this is a model account - then once banned, they are always banned. However, users are welcome to create new accounts if theirs are banned.
  3. Stella_SC

    My Stripchat account hacked and attached to a studio

    Hello @Pinkyze For this matter, you will need to contact our Support team directly. Scroll to the bottom of our page and click on Support & FAQ. From there, you can click on Submit a Support Ticket.
  4. Stella_SC

    Account suspended

    Hello @ASDAF I will PM you with more information.
  5. Stella_SC

    account blocked

    Hello @ZhaviaTheGreat, I can see that you had already appealed the decision, but unfortunately this appeal was unsuccessful. The final decision was made to keep your account permanently banned. I understand this wasn't the news you were hoping to hear, but we wish you all the best in your...
  6. Stella_SC

    I am banned

    Hello @mainay0033 I’m so sorry to hear about your father’s passing. My deepest condolences to you during this difficult time. You are welcome to appeal the ban. To do so, please go to our homepage and scroll all the way to the bottom to Support & FAQ. Then scroll to the bottom of that page...
  7. Stella_SC

    Banned

    Hello @Littlenomore I can see that you already appealed, but it was unfortunately unsuccessful. Your account will remain permanently banned. We wish you all the best in your future endeavors.
  8. Stella_SC

    Model account blocked on stripchat for no reason

    Hello @Terrytot Please refer to my latest email correspondence to you.
  9. Stella_SC

    Banned

    Hello @Littlenomore I’m really sorry to hear about what happened — I understand this must be frustrating. While I’d like to help, I’m not able to overturn moderation decisions. Our rules do need to be acknowledged during sign-up and before each broadcast, and the Moderation team has already...
  10. Stella_SC

    Change of address

    Hello @Stoniiiboo Good luck with your move! You can reach out to our Support team to let them know that you are moving. Scroll down to the bottom of our page to Support & FAQ, click on it, and then click on Submit a Support Ticket at the bottom of that page.
  11. Stella_SC

    Request to Change Gender Category – Username: CamilaLane (Urgent)

    Hello @camilaloves99 Your gender category has been successfully updated to trans now :) .
  12. Stella_SC

    i face buffering problem

    Hello @itsmecammy Oh I gotcha, thanks for clarifying. Yes you are allowed to wear contact lenses to change your eye color. Drastically altered appearances may cause our system to not recognize you, but just colored contacts should not trigger this.
  13. Stella_SC

    i face buffering problem

    Hello @itsmecammy I am not sure what you mean by eye lens? But models may use OBS and proper lighting (ring lights or soft box lights) to appear their best.
  14. Stella_SC

    Payment issue

    Hello @thisisfrustrating I had received word that there were delays regarding Cosmo this week (normally it is instant). Have you now received payment?
  15. Stella_SC

    Payment issue

    Thank you @AmberCutie and @sexyycamboyy for your feedback! I will pass this on to our proofreading team.
  16. Stella_SC

    Payment issue

    Perhaps this might be useful for everyone. This article explains the minimum payout amounts and timeline for each payout option: https://support.stripchat.com/hc/en-us/articles/4410727897873-Payment-options-frequency-and-minimum-amounts
  17. Stella_SC

    Can’t change email

    Hello @Blackbunnyxxx Please contact our Support team to change your email. They will need to verify your identity first and then they should be able to assist. To contact them, go to Support & FAQ on the left hand side of your page, then scroll down to Submit a Support Ticket.
  18. Stella_SC

    Documents rejected again And again

    Hello @Kingssingh76 This is a matter that only our official Support team can assist you with. Please wait for their response, in the meantime we appreciate your patience. Also, please note that sending them 75 emails will drastically slow down their processing times for you, and for everyone...
  19. Stella_SC

    Can't open a new account

    Hello @Booty02 Unfortunately you will not be able to open up a new account if you have been permanently banned. We wish you the best in moving forward.
  20. Stella_SC

    Account closed due to human error

    Hello @siiuxi Unfortunately the appeal was unsuccessful. The decision was made by our Moderation team for those models to remain permanently banned. We wish them all the best in moving forward.
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