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  1. melissa_tv

    I need help @punker barbie

    Hi, I might be wrong but I think the models themselves are the ones who have to contact support directly and each one should open her own ticket.
  2. melissa_tv

    Chaturbate ban

    Hi missgaby, you may find this post useful, at least a bit in what to expect. For now don't send more emails to support as this may delay their answer, just wait. When did you send them your last message? For what I've seen, studio mixups tend to take longer to solve, maybe because there's more...
  3. melissa_tv

    Chaturbate The user does not meet the requirements.

    Protonmail is great, I agree. Hope you find out what happened. Let us know if you do.
  4. melissa_tv

    Expired invoice but payment sent

    I think you will, but that's just me. You'll have to wait for their answer. As I understand it, they'll have to corroborate that the funds entered their account and match the transaction, but this is done manually so takes time.
  5. melissa_tv

    My account got banned this morning. Kindly help

    It can take some time, but your account doesn't look like it's banned anymore. If I may say, you were very lucky this time, so be sure to read and understand the rules before you start to broadcast again. Wish you luck.
  6. melissa_tv

    My account got banned this morning. Kindly help

    When did you send your reply?
  7. melissa_tv

    Expired invoice but payment sent

    Don't send them more emails as this may further delay their answer. They should get back to you, be patient, this could take several days.
  8. melissa_tv

    My account got banned this morning. Kindly help

    What did they tell you?
  9. melissa_tv

    Expired invoice but payment sent

    Hi, contact support and provide them with all the info you have, then wait for an answer.
  10. melissa_tv

    Paxum doesn't work in kenya

    This isn't your first rodeo, you should know how it goes.
  11. melissa_tv

    Request for Review of Permanent Ban

    Hi layly39. The only true help would be directing you to contact support again. There's really no other way, if it's gonna be, it is gonna be through them. I knew this model whose case was just the same as yours. She received fraudulent tokens, somehow realized it and reported it. Then she was...
  12. melissa_tv

    Chaturbate The user does not meet the requirements.

    One thing i can think of is that the ban might not be related to the hacking. If they already reviewed your case and issued you with a permanent ban, they might not even answer you anymore as the case would be closed for them. So either you wait for support to answer you back or regain control...
  13. melissa_tv

    Unable to send tip. Please contact support.

    Guess you received one like this: Answers can take several days to come, try to be patient.
  14. melissa_tv

    CB banned account

    I'm sorry to hear it came to that. Honestly, I think, just as you said, that taking full responsibility and accountability is the best approach here. Unfortunately, this most likely means that you will have to take the valuable lesson you learned from this experience, move on and apply it on...
  15. melissa_tv

    Unable to send tip.

    I wasn't familiar with that term, but now that i know, looks risky.
  16. melissa_tv

    Unable to send tip.

    Hi. Did you get one like this automated answer when you contacted support? Also read this post just to be sure. If you did get it, then support will eventually answer you. Hope they answer you soon, but try to be patient as they can take several days to do so. By the way, support won't see...
  17. melissa_tv

    Banned account

    Yes, most likely means that. Great news that your ban will be lifted :)
  18. melissa_tv

    Chaturbate The user does not meet the requirements.

    Ok, so you should contact support again and tell them just that, you have a ticket number, you have lost control of the associated email account and you are able to provide any documentation or form of identification they need in order to verify your identity. I'm sorry you had to go through a...
  19. melissa_tv

    Chaturbate The user does not meet the requirements.

    Hi, your email inbox is the only place where you can find support's answer, check your spam folder too. Now, if you are sure you didn't receive an answer, contact them again, let them know and provide your ticket number.
  20. melissa_tv

    banned at chaturbate

    Hello @publicsecret, take a look at this post, it may be useful.
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