Your previous thread is correctly done, whereas you have already contacted CB directly. If your appeal was done through their contact portal; SUBMIT A REQUEST. Be sure to use the email registered on the account in question. You should then receive an automated reply email verifying that support has in fact received your request; We’ve received your message and are working to assist you as quickly as possible.... Some helpful articles may be provided. Scroll to the bottom of that email to where it states; Does this article answer your question? and click NO if you require further assistance. You should then wait for their reply to your email directly. It may take up to a week or more before you receive a response from them. The @punker barbie account reps will reply to your thread with verification of CB's email.
