Documents rejected

[sonyoy]

Hi @Stella_SC,

I am currently in the process of creating my model account on Stripchat. However, I encountered an issue when I tried to upload my documents for verification. My passport (which is still valid) was rejected, and I am unsure why this happened.

Could you kindly assist me with understanding the reason for the rejection and guide me on the next steps to resolve this? I would really appreciate your help in getting my account verified.

Thank you in advance for your support!

 

[sonyoy]

Hi @Stella_SC,

I am currently in the process of creating my model account on Stripchat. However, I encountered an issue when I tried to upload my documents for verification. My passport (which is still valid) was rejected, and I am unsure why this happened.

Could you kindly assist me with understanding the reason for the rejection and guide me on the next steps to resolve this? I would really appreciate your help in getting my account verified.

Thank you in advance for your support!

my account is sonyoycoco

 

[Stella_SC]

Hello @sonyoy

Sorry to hear that you are encountering issues with uploading your passport. Please write an email to our official Support team, as they are the only team who can assist with document verification. Their email is help@stripchat.com