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Documents rejected again And again

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Nov 13, 2025
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Title: Please Help – Stripchat Verification Stuck Even After Providing All Legal Documents





Hi everyone,


I’m really stressed and hoping someone here can guide me.





Stripchat rejected my ID because my name changed recently. I provided my official Government of Maharashtra E-gadget Name Change Certificate, and support told me it’s fully acceptable.





But after uploading everything correctly, their website now says:


“We couldn’t verify you now due to some reason.”





My appeal is stuck. Support keeps telling me to “wait,” but it’s been days and nothing moves. I can’t upload anything again, I don’t know what is missing, and I’m completely confused.





Has anyone gone through this?


What more proof can I submit?


Is there a way to get Stripchat to check my case faster?





This is affecting my work and I feel helpless. Any guidance would mean a lot.


I send them a lot off mail atleast 75 mail communications.
 

Attachments

Hello Ambercutie Team,





I am reaching out for help regarding my model’s account verification. I have already emailed regarding my model’s documents being rejected. My issue is specifically a name mismatch from the old ID.





However, in their response, they are now claiming there is a difference in date of birth, which is not my issue. They are not providing a proper solution to my actual problem. Instead, they are checking other model IDs from my studio and giving irrelevant responses.





I need this matter properly reviewed and resolved, as the rejection is based on something unrelated to my model’s actual issue. Please help me get a correct and fair resolution.





Thank you for your attention and support
 
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Hello @Kingssingh76

This is a matter that only our official Support team can assist you with. Please wait for their response, in the meantime we appreciate your patience.
Also, please note that sending them 75 emails will drastically slow down their processing times for you, and for everyone else who is requiring assistance from the team.
Thank you for your understanding.
 
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