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Recent content by melissa_tv

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  1. M

    Account ban (solemne76) – request for review

    Hi solemne76 The "proper way" is what you already did, opening a ticket with the support team. They are the only ones who will be reviewing your case and who can help you lift the ban if that's even possible. Support often takes more than a week to answer, so be prepared to wait. Regarding the...
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    My account banned

    @Izzy_guy you may want to stop repeating yourself, there's really nobody here to whom you can give your apologies. For what it's worth, I believe you didn't have ill intent in what you did. Unfortunately, not wanting to break a rule and/or not knowing about the rule does not release you from...
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    My account banned

    Seems that he already got an answer and not the one he was looking for. Just as a reminder for those who don't know, neither private shows nor private messages are really "private". Human mods and whatever AI tools they have in place are always watching. If anything, I think private shows are...
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    Account banned

    You should've received an automated email stating that they received your message. Be sure to look in your spam folder. If you're sure you didn't get any automated answer, then try contacting them again. The easiest way to do it is from the link they provide along with the message notifying you...
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    banned.. :(

    Hello bwctv. You should have received an automated email confirming that they received your message. Be sure to read it carefully and scroll to the very bottom; if you're asked to answer "yes" or "no" regarding whether the message solved your problem, click "no." Support often takes more than...
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    Account banned: elizabetharo

    hi eliaro. If you already sent two messages, I imagine you already told them all the pertinent details and information you consider important to your case. For now, try to avoid sending any more messages, as any new message could send you back to the end of the queue. Support often takes more...
  7. M

    I got banned, i need some help plz

    Hi andrecampos87 You won't receive any email notifying you of the ban. You are expected to open a ticket with the support team yourself. Log into your account from a PC (or "request Desktop site" on your phone's browser); along with the message notifying you that you're banned, there should be...
  8. M

    Once I’ve converted my tokens to cash, is there a way to convert them back?

    Hi Tainodaddy. "He is in the middle of trying to sort out the whole W-9 thing." I wonder what that means. To fill out a W-9 you only need to know three things, your name, your address, and your SSN. Print it, fill it out, take a picture, upload it, and you're done. Just to be clear, if you...
  9. M

    Account Banned

    Hello Jamelahjuices. It is not clear from what you're saying if you've contacted support already or not. If you haven't, you should do it ASAP as they are going to be the ones reviewing your case and ultimately helping you to lift the ban if that's possible. Don't send multiple emails or open...
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    Chaturbate – Age Verification Ban (3+ Years Ago, No Response Since)

    @Winxxx_222 You may want to search your email for their response and read it yourself. There, they will inform you if there are any further steps to take or if it's a final decision. In that case, it is final and there's no way to circumvent it.
  11. M

    My account has been blocked

    Hi Cindy987. If you already opened a ticket and got an automated email answer, then all you can do for now is to wait. Support often takes more than one week to answer. It is not adviced to send multiple emails as that may delay their response. If you don't hear from them in the next few...
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    Account banned

    Hello Jack987. Your account does not seem to be banned, as I can access your page and see your profile. I think that is good news; being blocked is so much less scary than being banned. It doesn't mean the block will be removed for sure, but it does mean you have better chances of getting a...
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    No payments for two years on two accounts after the block was lifted. Tickets unanswered.

    hi slime you forget to provide your username
  14. M

    Account Banned

    Hello ghouleh. Why are you registering a new account? Do you have a previous ban on a different account? Because if that's the case, any new account you make will end up banned, regardless of whether it has tokens on it or not, and will remain banned until the original ban is resolved. You...
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    Account ban

    Hi Wolf12. Answers from the support team can, and often do, take more than one week to come. I was recently banned and they took 10 days to review my case and answer me (fortunately, the ban was lifted). I'd say that if you haven't heard from the support team by the same day next week, you may...
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