Chances are your case will not be resolved today or tomorrow. Regardless of the reason for the ban or the eventual outcome, be prepared to wait from a few days up to a few weeks, there's no work around it. For now, the only thing you can do is make sure you successfully started your appeal process by contacting the Chaturbate Support Team.
Successfully contacting support means you got an automated confirmation like the one below
This is, in broad strokes, the whole ban appeal process
If you haven't written to support yet, you may want to read a bit further before you do. It's important to stress that going through support is the only way to get your ban lifted if that's possible, so up to this point is all the essential information you need to know. Contact Support and wait for their answer. I don't want to sound like I'm being overly passive but there's really nothing else to do about the process itself. So if this is enough info for you, try to be patient and good luck.
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Being banned can be seriously overwhelming. Honestly it is not rare to feel anxious, desperate or even panicked. Add to that that you may not know why it happened and the uncertainty can become hard to manage. I'd say planning for the worst and hoping for the best would be the best approach here.
Take a minute to read the Terms & Conditions and the Code of Conduct. It may ring a bell and it doesn't hurt to have them present.
Regarding your message to support, keep it concise and direct. Include all relevant details you think will help clarify the situation. It is okay to show you are willing to comply with the rules or provide further clarification. Avoid long apologies or begging as this won't help and could possibly hinder communication. Take your time to write your message and remember you're writing to a business about a business matter. Do not send multiple messages, as doing so could delay their response. And if you go really crazy, you'll end up in their spam folder and good luck getting out of there.
Take a moment to browse the threads on this forum, it'll give you a good idea on what to expect. And talking about this, please be aware of the following:
I did a flow diagram to help me order my thoughts, I'll share it just in case someone finds it helpful too
Good luck you all.
Successfully contacting support means you got an automated confirmation like the one below
This is, in broad strokes, the whole ban appeal process
If you haven't written to support yet, you may want to read a bit further before you do. It's important to stress that going through support is the only way to get your ban lifted if that's possible, so up to this point is all the essential information you need to know. Contact Support and wait for their answer. I don't want to sound like I'm being overly passive but there's really nothing else to do about the process itself. So if this is enough info for you, try to be patient and good luck.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Being banned can be seriously overwhelming. Honestly it is not rare to feel anxious, desperate or even panicked. Add to that that you may not know why it happened and the uncertainty can become hard to manage. I'd say planning for the worst and hoping for the best would be the best approach here.
Take a minute to read the Terms & Conditions and the Code of Conduct. It may ring a bell and it doesn't hurt to have them present.
Regarding your message to support, keep it concise and direct. Include all relevant details you think will help clarify the situation. It is okay to show you are willing to comply with the rules or provide further clarification. Avoid long apologies or begging as this won't help and could possibly hinder communication. Take your time to write your message and remember you're writing to a business about a business matter. Do not send multiple messages, as doing so could delay their response. And if you go really crazy, you'll end up in their spam folder and good luck getting out of there.
Take a moment to browse the threads on this forum, it'll give you a good idea on what to expect. And talking about this, please be aware of the following:
- This is an unofficial support forum, there are no Chaturbate Support Team members here.
- Requesting an appeal here won't start an appeal process on Chaturbate.
- You must assume that whatever apologies, clarifications, evidence, or anything you share here won't be reaching the Support Team.
- There's nobody here who can speed up the process, advance you in the queue, influence the decision, or lift your ban (even if you're extra nice or willing to do anything).
- There are, though, plenty of people with experience and good advice.
I did a flow diagram to help me order my thoughts, I'll share it just in case someone finds it helpful too
Good luck you all.
