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Payment delay of 2 weeks

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9stupidgirl

Banhammered
Dec 19, 2025
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0
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It's been weeks and my SWIFT payment has still not been sent or returned to Streamate. I am in talks with support and Liz has been very helpful, but they seem to be insisitng that the payment is returned but they haven't got it. I don't know what to do at this stage. It's for several thousands of dollars, should I escalate to a Letter before Action?
 
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