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Need Help – Chaturbate Ban Appeal No Response from Support

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Mar 30, 2026
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Hello @punker barbie
I’m kindly asking for advice and assistance regarding my banned Chaturbate account. I have already sent an appeal to support but I have not received any response.
My account was banned for “engaging in or promoting in-person sex work.” I now understand this rule very clearly. I was new on the platform and did not fully understand that even discussing or hinting about meeting someone offline is a serious violation.
I want to be honest that this was a misunderstanding from being new, not an intention to break rules. I have since read and understood the Terms and Community Guidelines and I am fully committed to keeping everything strictly online.
I respectfully want a second chance to work correctly and follow all rules.
Username: Melody_riri
Email used: shaksjunior382@gmail.com
 
I have since read and understood the Terms and Community Guidelines
The problem here is that you had to click on a button that said something like "I have read the rules and will follow them" BEFORE you had a chance to start your first stream and every stream afterwards.

Saying you didn't know the rules and reading them after a ban is not an acceptable excuse for CB.

You put CB at risk by doing what you are accused of doing. They can not allow anyone to arrange for sex meet ups in exchange for money. It is illegal for them to facilitate that
 
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Hello @punker barbie
I’m kindly asking for advice and assistance regarding my banned Chaturbate account. I have already sent an appeal to support but I have not received any response.
My account was banned for “engaging in or promoting in-person sex work.” I now understand this rule very clearly. I was new on the platform and did not fully understand that even discussing or hinting about meeting someone offline is a serious violation.
I want to be honest that this was a misunderstanding from being new, not an intention to break rules. I have since read and understood the Terms and Community Guidelines and I am fully committed to keeping everything strictly online.
I respectfully want a second chance to work correctly and follow all rules.
Username: Melody_riri
Email used: shaksjunior382@gmail.com
Hi, it's probably gonna boil down to how far you went with it. A human will review your interactions and then decide if the situation merits a permanent ban or not. As noted by Darthro, it won't matter if you're new or if you didn't read the rules.

Prepare to be patient as this usually takes between a couple of days and a couple of weeks. In the meantime, you may want to consider joining other sites to diversify or just in case your outcome is not favorable. I hope it is, but it is worth to be prepared.
 
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