My Account Has Been Suspended

[Devilina_V]

My account on CB was frozen two weeks ago due to my discussions about self-harm in private messages with another model. They sent me a letter stating, "After seeking any appropriate assistance, please reach out to us and let us know when you are in a good position to rejoin the Chaturbate community."
I have written to support via email several times, but I have not received a response to any of my messages. I have been ignored for over two weeks. Working on Chaturbate is my only source of income, and my earned money is still hanging there, which was supposed to go towards paying my rent. I don’t know what to do because I don’t want to work on other sites. Please help me resolve my issue.
Also, I can't find the application number anywhere. Please help me.

 

[Devilina_V]

my nickname in CB lina_n_kitty

 

[Devilina_V]

@punker barbie please help me...

 

[SCRIPTA]

My account on CB was frozen two weeks ago due to my discussions about self-harm...

Accounts placed into a "protective suspension" for concerns of self-harm typically requires time-off from camming and/or counseling, therapy, etc. It might also include necessitating a counseling verification of said therapy. These suspensions typically last several months at a minimum, even with said counseling.

 

[Devilina_V]

Accounts placed into a "protective suspension" for concerns of self-harm typically requires time-off from camming and/or counseling, therapy, etc. It might also include necessitating a counseling verification of said therapy. These suspensions typically last several months at a minimum, even with said counseling.

There were exaggerated emotions that I expressed in personal messages to a close friend. This is a misunderstanding.

 

[m3lissa]

There were exaggerated emotions that I expressed in personal messages to a close friend. This is a misunderstanding.

Look, right now it doesn't matter anymore what you say it was, an error, an exaggeration--whatever. You are already placed in protective suspension which means that they already reviewed your activity and decided that you represent a reasonable risk to the platform.

It is unfortunate, but what Scripta said is true.

Did you seek proper assistance before messaging them back? If you only told them that you're ok and that was a 'misunderstanding', that's not gonna cut it. You actually need to visit a licensed psychologist or psychiatrist and get a 'mental health clearance letter'--be sure to be crystal clear about why do you need the letter--you do live streaming on an adult platform and they have concerns about you self-harming.

In any case, it will be useless--if not harmful--to write them again before getting proper assistance.

 

[punker barbie]

@punker barbie please help me...

I have confirmed that the support team has responded to your inquiry. Ticket #25443027

 

[Devilina_V]

I have confirmed that the support team has responded to your inquiry. Ticket #25443027

sorry, but It's been 25 days since your message, but I haven't received a single email from support.

 

[m3lissa]

sorry, but It's been 25 days since your message, but I haven't received a single email from support.

Did you seek proper assistance before messaging them back? If you only told them that you're ok and that was a 'misunderstanding', that's not gonna cut it. You actually need to visit a licensed psychologist or psychiatrist and get a 'mental health clearance letter'--be sure to be crystal clear about why do you need the letter--you do live streaming on an adult platform and they have concerns about you self-harming.

In any case, it will be useless--if not harmful--to write them again before getting proper assistance.

 

[Devilina_V]

I have been undergoing psychological rehabilitation for a long time, everything is fine with my psyche, I feel great, my doctor is proud of me. Just because I can sometimes whine to my friends in private messages doesn't mean I'm going to do anything with myself. I was blocked because of my conversation about menstruation and my desire to end my torment with my friend from real life, I do not believe that I am obligated to send my personal data and psychiatric certificates to anyone. Stop suggesting it to me. I wasn't going to do anything to myself, I just wanted to whine. And now I'm left with no means of livelihood and debts, because I haven't been able to find a job for two months! Because of this situation, I have more desire to do something with myself than because of my menstruation!!!

 

[punker barbie]

sorry, but It's been 25 days since your message, but I haven't received a single email from support.

Ticket #25443027 received a response on April 15th. For any additional questions regarding your account, please contact support@chaturbate.com

 

[m3lissa]

I have been undergoing psychological rehabilitation for a long time, everything is fine with my psyche, I feel great, my doctor is proud of me. Just because I can sometimes whine to my friends in private messages doesn't mean I'm going to do anything with myself. I was blocked because of my conversation about menstruation and my desire to end my torment with my friend from real life, I do not believe that I am obligated to send my personal data and psychiatric certificates to anyone. Stop suggesting it to me. I wasn't going to do anything to myself, I just wanted to whine. And now I'm left with no means of livelihood and debts, because I haven't been able to find a job for two months! Because of this situation, I have more desire to do something with myself than because of my menstruation!!!

I understand how hard and frustrating this must be for you and I want to assure you that nobody here is judging you or trying to assess your mental health. All that we have said here is meant to help not attack.

In the end, it doesn't matter what anybody here thinks about it but the protocols they have in place and the decision they already made. This usually runs its course, having you waiting for whatever amount of time they deem necessary. It is not guaranteed, but handing them the clearance letter is still your best shot to lift the suspension earlier.

Honestly, if you're already receiving therapy, the letter is not a big deal. But of course you're right, you're not obligated to do it--just be aware that they're not obligated to lift your suspension, as stated in the ToS, even if it's not founded.

About having no work, there're plenty of cam sites you can join while this clears out.

Thread 'Big list of free view camsites'

Jan 19, 2025

Because affiliates make it sometimes very hard to find the original
camsite i made a list of all available fee view camsites (not PPV)
with their original URL.
The list is sorted by the average amount of models online.
(Some sites do not allow males and that will ofc give them less models online)

1) http://chaturbate.com
2) https://stripchat.com
3) https://cam4.com
4) https://www.streamate.com
5) https://bongacams.com
6) https://www.camsoda.com
7) https://www.livejasmin.com
8) https://www.xlovecam.com
9)...

• droopla

• 
• 

Good luck with whatever you decide to do.