My account was blocked

[cumbrunette_gamesex]

@punker barbie
Hello, good afternoon. I have a problem with my account. It was active for a long time, but I didn't have any verified documents. This is the first time I've registered on Chaturbate, and they blocked my account as soon as I signed up. I don't understand why, since I've never worked or done live streams. It says I violated the rules, but which ones? How? I've never even streamed live.

My accounts
Cumbrunette_gamesex
alberjes

@punker barbie

 

[m3lissa]

Did you open the account when you were underage?

 

[cumbrunette_gamesex]

¿Abriste la cuenta cuando eras menor de edad?

No, I'm of legal age and this is my first time registering

 

[m3lissa]

No, I'm of legal age and this is my first time registering

I'm not asking if you are of legal age right now--I meant before when you oppened the account. How old were you when you first started to use that account?

If it's not that, they might have detected some issue with your documents.

Have you contacted support already?

 

[Vixxen81]

Yeah I mean to be instabanned like that, I'm guessing the account was created before the 18th birthday happened.

 

[cumbrunette_gamesex]

I'm not asking if you are of legal age right now--I meant before when you oppened the account. How old were you when you first started to use that account?

If it's not that, they might have detected some issue with your documents.

Have you contacted support already?

Well, the account wasn't mine; it belonged to a friend. But since she hadn't used it and there were no documents registered, she did me the favor because I don't know anything about that stuff, and they blocked it right away. Then I created a new account, and it appeared as unreadable. Yes, I wrote, but I've been waiting for about 10 days and haven't received a response
It's strange, I got my legal passport to register and it's new I don't know if it's because I have tattoos on my face.

 

[m3lissa]

@cumbrunette_gamesex how old are you?

 

[cumbrunette_gamesex]

@cumbrunette_gamesex how old are you?

19 years

 

[m3lissa]

Well, the account wasn't mine; it belonged to a friend. But since she hadn't used it and there were no documents registered, she did me the favor because I don't know anything about that stuff, and they blocked it right away.

You might have a problem here. As you can't prove this--for all intents and purposes--the account belongs to you now and has belonged to you since day one.

It's unfortunate, but if the account was opened before you turned 18, you'll be permanently banned. So, it would be better to wait and see what support tells you--it could be something else--and I guess you don't lose anything by asking your friend too.

For now don't send them more messages, the rep will let you know when they review your case.

 

[cumbrunette_gamesex]

You might have a problem here. As you can't prove this--for all intents and purposes--the account belongs to you now and has belonged to you since day one.

It's unfortunate, but if the account was opened before you turned 18, you'll be permanently banned. So, it would be better to wait and see what support tells you--it could be something else--and I guess you don't lose anything by asking your friend too.

For now don't send them more messages, the rep will let you know when they review your case.

Thanks, they're taking too long, I'm waiting.

 

[punker barbie]

@cumbrunette_gamesex I have confirmed that the support team has responded to your inquiry. Ticket #25496337

 

[cumbrunette_gamesex]

@cumbrunette_gamesex He confirmado que el equipo de soporte ha respondido a su consulta. Ticket n.° 25496337

Thanks

 

[m3lissa]

Thanks

Qué fue al final?