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May 15, 2026
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Dear @punker barbie


My account got banned without knowing the reason. Please help me to figure out the issue on why I’ve been banned and fix my account. Thank you so much.

Username: jadexivy_rose

And my second account is having issues where I can’t withdraw the money from chaturbate because it’s saying that I’m banned and I really need the money for my bills if you can help me out with all this, I would really appreciate it

Username: ivyxjade_rose

We are brand new to the streaming service and we don’t know if it was wrong having two accounts or anything like that if you can help us thank you
 
Title: Person Ineligible on Main Account ivyxjade_rose (Codes jyTHUf & wHtcn2) after Second Account Ban – Request Review


I am writing to respectfully request a review of the “Person Ineligible” flag that has appeared on my main account ivyxjade_rose.

Accounts involved:



Main account: ivyxjade_rose (never banned, still fully accessible)

Second account: jadexivy_rose (banned within ~30 minutes of the first stream)



Persons involved (both with approved IDs):



Person Code: jyTHUf

Person Code: wHtcn2



Exact timeline:

The main account ivyxjade_rose had a low satisfaction rating. To give viewers a better/fresher experience, we created a second couple account (jadexivy_rose) and began streaming. That second account was banned within 30 minutes. Shortly after, both performers (jyTHUf and wHtcn2) became flagged as “Person Ineligible” on the original main account ivyxjade_rose, even though their ID uploads are still showing as Approved.

No rules were violated during the short stream on the second account. We believed creating the second account was permitted as a fresh start. I fully understand and respect Chaturbate’s policies and have no intention of evading any rules.

I am only asking for the “Person Ineligible” flag to be reviewed and removed on the main account ivyxjade_rose so these two performers can continue broadcasting there. I have attached screenshots of:



The identity/onboard page showing the two persons and their codes

The banned account screen for jadexivy_rose



Thank you for your time and help. I appreciate any assistance you can provide

Paste the exact same message body above, then add this at the very end:

could you please review this and escalate to support?

Support ticket number: Y51E31-6YVW2
 
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Until the ban on the second account is dealt with then CB will not allow you to stream on any another account. It will always show as "ineligible person" on any account where you have the same ID verified
 
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Title: Person Ineligible on Main Account ivyxjade_rose (Codes jyTHUf & wHtcn2) after Second Account Ban – Request Review

Dear, @punker barbie @AmberCutie


I am writing to respectfully request a review of the “Person Ineligible” flag that has appeared on my main account ivyxjade_rose.

Accounts involved:



Main account: ivyxjade_rose (never banned, still fully accessible)

Second account: jadexivy_rose (banned within ~30 minutes of the first stream)



Persons involved (both with approved IDs):



Person Code: jyTHUf

Person Code: wHtcn2



Exact timeline:

The main account ivyxjade_rose had a low satisfaction rating. To give viewers a better/fresher experience, we created a second couple account (jadexivy_rose) and began streaming. That second account was banned within 30 minutes. Shortly after, both performers (jyTHUf and wHtcn2) became flagged as “Person Ineligible” on the original main account ivyxjade_rose, even though their ID uploads are still showing as Approved.

No rules were violated during the short stream on the second account. We believed creating the second account was permitted as a fresh start. I fully understand and respect Chaturbate’s policies and have no intention of evading any rules.

I am only asking for the “Person Ineligible” flag to be reviewed and removed on the main account ivyxjade_rose so these two performers can continue broadcasting there. I have attached screenshots of:



The identity/onboard page showing the two persons and their codes

The banned account screen for jadexivy_rose



Thank you for your time and help. I appreciate any assistance you can provide

Paste the exact same message body above, then add this at the very end:

could you please review this and escalate to support?

Support ticket number: Y51E31-6YVW2
 
Upvote 0
Duplicate posting here again, and again will do NOTHING to help progress any resolution with your case. You need to sent this plea directly to support@chaturbate.com. The (punker barbie) account is used by various Chaturbate representatives... for notification purposes only, wherein they only confirm messages that have been received/sent from the Chaturbate support team. It's NOT one singular person fighting for your case, or helping in any other way.
 
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Duplicate posting here again, and again will do NOTHING to help progress any resolution with your case. You need to sent this plea directly to support@chaturbate.com. The (punker barbie) account is used by various Chaturbate representatives... for notification purposes only, wherein they only confirm messages that have been received/sent from the Chaturbate support team. It's NOT one singular person fighting for your case, or helping in any other way.
i’m so sorry I was trying to send this post on a few threads and none of my posts were actually showing and then I realized when I texted them the first time I never tagged them Appreciate you taking your time to let me know.
 
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Title: Person Ineligible on Main Account ivyxjade_rose (Codes jyTHUf & wHtcn2) after Second Account Ban – Request Review

Dear, @punker barbie
Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.
 
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Reactions: Ivyxjaderose
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