Hello! Account banned!

[RubyDivine_]

Hello,
I got my account banned on 21th this month, and after 6 days I still didn`t get an answer.
I had good incomes on site, was always following the rules, and I got banned in a very slow day, I really don`t understand what I had did wrong.
Please, @punker barbie could you tell me what could I do to find out what did I do wrong and if I can get a second chance?
I have send email directly to support, and also a contact form, but still no answer.

Nickname is Rubydivine_

Thank you alot for your time.

 

[punker barbie]

Hello,
I got my account banned on 21th this month, and after 6 days I still didn`t get an answer.
I had good incomes on site, was always following the rules, and I got banned in a very slow day, I really don`t understand what I had did wrong.
Please, @punker barbie could you tell me what could I do to find out what did I do wrong and if I can get a second chance?
I have send email directly to support, and also a contact form, but still no answer.

Nickname is Rubydivine_

Thank you alot for your time.

Emails are handled in the order received, so sending multiple messages on the same inquiry may delay our response.

 

[RubyDivine_]

Emails are handled in the order received, so sending multiple messages on the same inquiry may delay our response.

Hello, I didn`t send any email from more then 5 days, and still counting 10 days from when my account was banned and still no answer. When I start work on chaturbate, support always answer in a few hours. Now, after 10 days there is no even a reason for what I actually did wrong.
Is there a maximum of days to get answer? Or it can be unlimited? Month is over already..

Thank you.

 

[m3lissa]

Hello, I didn`t send any email from more then 5 days, and still counting 10 days from when my account was banned and still no answer. When I start work on chaturbate, support always answer in a few hours. Now, after 10 days there is no even a reason for what I actually did wrong.
Is there a maximum of days to get answer? Or it can be unlimited? Month is over already..

Thank you.

Nowadays the whole appeal process takes anywhere between a couple of days and a couple of weeks counting from the last message you sent. It's probable that when you sent your second message you reset your waiting time. The best thing to do would be to wait for their response and don't send them more messages as this could reset your waiting time again.

 

[punker barbie]

@RubyDivine_ I have confirmed that the support team has responded to your inquiry. Ticket #25553593

 

[RubyDivine_]

Nowadays the whole appeal process takes anywhere between a couple of days and a couple of weeks counting from the last message you sent. It's probable that when you sent your second message you reset your waiting time. The best thing to do would be to wait for their response and don't send them more messages as this could reset your waiting time again.

@RubyDivine_ I have confirmed that the support team has responded to your inquiry. Ticket #25553593

Thank you!

Kind regards!