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account banned - I hope this can be rectified

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Mar 21, 2021
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hi @punker barbie

My account name is snarfle , and i wa banned aparently for being off camera for too long .. I wrote to support, but there is not ticket number, so i dont know how to identify my case, except by the username snarfle.

While i acknowledge i was off cam for a while, there was a reason.


I recently had abdominal surgery to repair part of my intestine, and even though I recovered a couple of weeks ago, suddenly I have been randomly having severe pain. If it happens when I’m on cam, I have simply laid flat on my back and usually in 10 minutes or so, it goes away. If it happens off cam, for instance when i am in the bathroom, or getting water from the kitchen, I have to find the nearest place to lay flat. My sofa or the floor.

This is why I was off cam those times.

If you’ll restore my account, I will try to always stop my stream when i go off cam, if there’s a chance I’ll end up laying down off-cam due to the pain.

thank you so much
 
@punker barbie - support emailed me a few days ago saying they will reinstate my account but its still banned and they don't respond to further emails. not sure what to do. thanks!
Feels like the waiting game for the ban to be lifted phase now. Warning/Temp bans etc i think can last about a week till your back to streaming. Some longer depending on the case.
 
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