Account locked from attempted hack

[dragonfly99]

I received an email that someone attempted to use my password but was blocked to my 2FA. The email asked if it was me and I hit the I do not recognize which locked my account. I emailed customer support and haven't heard back.
The password reset doesn't work. Can you help? My username is Kayla029. Thanks.
@punker barbie

 

[dragonfly99]

I was able to get in by logging on using my computer and updating 2fa. Not sure why but it wouldn't work on mobile. Problem solved!