Appeal Request for Model Account Ban

[SSS]

Dear Stripchat Support Team,

I would like to respectfully request a review of the recent ban placed on our model account.

Model ID Aizal-

This incident happened due to a genuine mistake. Two different models use the same computer in our studio. After one model finished her broadcast, the next model came to start her stream, but unfortunately she did not realize that the previous model’s account was still logged in on the computer. Because of this, she accidentally went live while the previous model’s account was still active.

There was no intention to violate any of Stripchat’s rules or policies. We fully respect Stripchat’s guidelines and always try our best to follow them carefully.


We sincerely apologize for this mistake and assure you that we have now implemented stricter procedures in our studio to ensure that every model logs out properly before another model starts broadcasting.



We kindly ask you to please review this situation and consider restoring the account. We value the platform and want to continue working with Stripchat while fully complying with all rules.



Thank you for your time and understanding.

 

[Elira_SC]

Thank you for reaching out and for explaining the situation.

Just to clarify, Stella and I are part of the Community Management team and not the Support or Moderation teams. For account bans and appeals, the best next step would be to contact Support directly.


You can submit an appeal through the email that was sent regarding the ban, or reach out to our Support team using the form here:
https://support.stripchat.com/hc/en-us/requests/new

They’ll be able to review the case and assist you further.