Hi @Stella_SC @Elira_SC,
I'm a virtual (3D / animated avatar) model — the on-screen performer is an animated avatar, but the account is run by its verified account holder (I simply don't show my real face on cam), like other animated performers on Stripchat.
My account VGril was suspended on 09/07/2026. The reason given was: "Account Holder was away during the broadcast." I believe this may be because I missed an in-broadcast verification prompt.
I'd really appreciate a manual review of my case, and — more importantly — I want to make sure I stay fully compliant so it doesn't happen again. Could you please clarify the official policy for animated / hidden-face models:
1) How exactly should an animated / avatar model prove the account holder is present during the broadcast? Is it the periodic selfie / verification check — how often does it appear, and how long do I have to respond before a penalty?
2) When that selfie verification is requested, what must it match (surroundings, clothing), given that what's on screen is an animated avatar and not a real room?
3) Is avatar-only streaming acceptable if I complete the presence / verification checks correctly, or must a real person be visible in frame / PiP?
4) Is there a recommended way to flag or verify my account as an animated model, so it is handled correctly and I am not flagged repeatedly?
I want to operate correctly and long-term on Stripchat. Any official guidance would mean a lot. Thank you.
I'm a virtual (3D / animated avatar) model — the on-screen performer is an animated avatar, but the account is run by its verified account holder (I simply don't show my real face on cam), like other animated performers on Stripchat.
My account VGril was suspended on 09/07/2026. The reason given was: "Account Holder was away during the broadcast." I believe this may be because I missed an in-broadcast verification prompt.
I'd really appreciate a manual review of my case, and — more importantly — I want to make sure I stay fully compliant so it doesn't happen again. Could you please clarify the official policy for animated / hidden-face models:
1) How exactly should an animated / avatar model prove the account holder is present during the broadcast? Is it the periodic selfie / verification check — how often does it appear, and how long do I have to respond before a penalty?
2) When that selfie verification is requested, what must it match (surroundings, clothing), given that what's on screen is an animated avatar and not a real room?
3) Is avatar-only streaming acceptable if I complete the presence / verification checks correctly, or must a real person be visible in frame / PiP?
4) Is there a recommended way to flag or verify my account as an animated model, so it is handled correctly and I am not flagged repeatedly?
I want to operate correctly and long-term on Stripchat. Any official guidance would mean a lot. Thank you.
