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Banned account - illegible person

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Feb 4, 2026
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A Hi @punker barbie
My account With username ROUSS_HENAO was banned on December 19, 2025, for the reason being zero tolerance for minors. But I am 32 years old. They asked me to verify my age, which I did. But I never received a response. I sent an email with a photo of my ID and passport, but I haven't received a response. I've been with CB for many years, and I don't know what happened this time. Please help. It's my only source of income. I'm here to answer any requests. I've been patient for over a month, but it's been very difficult not being in my happy place with my users.
 
A Hi @punker barbie
My account With username ROUSS_HENAO was banned on December 19, 2025, for the reason being zero tolerance for minors. But I am 32 years old. They asked me to verify my age, which I did. But I never received a response. I sent an email with a photo of my ID and passport, but I haven't received a response. I've been with CB for many years, and I don't know what happened this time. Please help. It's my only source of income. I'm here to answer any requests. I've been patient for over a month, but it's been very difficult not being in my happy place with my users.
I have confirmed that the support team has responded to your inquiry. Ticket #25052691
 
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