My account on CB was blocked without any reason (at least I'm absolutely not aware of breaking any ToS or anything). I've written support multiple times but did not get a single letter from them for 3 weeks now. I've been member for 8 or 9 years without any issue, spend lots of money and had a great time. But after that - ban without any warning, explanation, nothing. Support not responding so I think I'm done.
I've found out that I do even have one another, really old account. Tried it, charged tkns - CB charged my card. But I can not spend them. It's there but it says "Unable to send tip. Please contact support.". Again - filed a ticket and ... what do you think - NOTHING. Not a single reply. Great. So CB just took my money, I can not use them, get them back, talk to support. Nothing.
The whole CB support thing is so frustrating and - TBH - really sad.
if @punker barbie would like to have his eye on this - my usernames was paul121090. The second one that holds my cash is slave365. But I'm not insisting (although I would be happy to know what happened and why support is completely ignoring requests and CB is holding users money)
Just wanted to share my experience and frustration.
Regards, paul121090
I've found out that I do even have one another, really old account. Tried it, charged tkns - CB charged my card. But I can not spend them. It's there but it says "Unable to send tip. Please contact support.". Again - filed a ticket and ... what do you think - NOTHING. Not a single reply. Great. So CB just took my money, I can not use them, get them back, talk to support. Nothing.
The whole CB support thing is so frustrating and - TBH - really sad.
if @punker barbie would like to have his eye on this - my usernames was paul121090. The second one that holds my cash is slave365. But I'm not insisting (although I would be happy to know what happened and why support is completely ignoring requests and CB is holding users money)
Just wanted to share my experience and frustration.
Regards, paul121090
