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My account is blocked

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Oct 30, 2026
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Hi @punker barbie . Hi everyone! I hope someone here can help me.

My account angel_xloe_ has been banned, and I honestly don’t know exactly why. I suspect it might be related to my Halloween costume. My intention was simply to dress up as a creepy porcelain doll from a horror movie, inspired by characters like Annabelle or Chucky. It was never meant to represent a minor or involve anything inappropriate.


I’ve already contacted support and submitted an appeal, but I haven’t received a response yet.


Has anyone experienced something similar? How long does support usually take to respond? I would really appreciate any advice!
 
Hi @punker barbie . Hi everyone! I hope someone here can help me.

My account angel_xloe_ has been banned, and I honestly don’t know exactly why. I suspect it might be related to my Halloween costume. My intention was simply to dress up as a creepy porcelain doll from a horror movie, inspired by characters like Annabelle or Chucky. It was never meant to represent a minor or involve anything inappropriate.


I’ve already contacted support and submitted an appeal, but I haven’t received a response yet.


Has anyone experienced something similar? How long does support usually take to respond? I would really appreciate any advice!
I have confirmed that the support team has responded to your inquiry. Ticket #
Hi @punker barbie . Hi everyone! I hope someone here can help me.

My account angel_xloe_ has been banned, and I honestly don’t know exactly why. I suspect it might be related to my Halloween costume. My intention was simply to dress up as a creepy porcelain doll from a horror movie, inspired by characters like Annabelle or Chucky. It was never meant to represent a minor or involve anything inappropriate.


I’ve already contacted support and submitted an appeal, but I haven’t received a response yet.


Has anyone experienced something similar? How long does support usually take to respond? I would really appreciate any advice!
I have confirmed that the support team has responded to your inquiry. Ticket #26051653
 
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I have confirmed that the support team has responded to your inquiry. Ticket #

I have confirmed that the support team has responded to your inquiry. Ticket #26051653
Hello @punker barbie , thank you very much! My account has been unblocked, but now it says “Your account has been suspended.” Do I need to contact support again about this? Previously, it said “Your account has been banned.”
 
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